The Operations Connectivity Architect is a Connectivity operations and remediation leader that will audit and project manage the OSP, ISP and planning infrastructure of existing and newer data center facilities. The position will require a very hands-on approach and engagement with customers, providing solid telecom-related governance to Development, chasing problems to resolution, and offering guidance on fiber construction and hyperscale values.

RESPONSIBILITIES, other duties may be assigned

• Work with internal stakeholders to identify needs and communicate how to solve those needs.

• Monitor new trends, new technology, and new service development across the industry.

• Track and analyze past performance and lessons learned to refine installation processes and procedures and strategies

• Interpret Butterfly drawings, KMZ, site plans and connectivity turnover documents

• Experience with CAD design, fiber locator and GIS tools

• Be a resource to bridge the gap with Connectivity and Development teams

• Bring large enterprise org process and documentation experience to help mature current QTS processes

• Integral part of the Connectivity Operations Audits process

• Customer engagement at various project sites, as well as regularly attending internal operations and customer meetings.

• Knowledgeable on OSP, ISP, Vault, Manhole and handhole installation, management and best practices and industry standards.

• Interact with Pre & Post Development teams and must be able to communicate across all areas of the organization.

• Experience working with 3rd party vendors for OSP and ISP audits and remediation

• Working knowledge of budget process and invoice management

• Able to build long-term strategic vendor partnerships

• Familiar with creating and overseeing vendor RFPs through completion.

• Excellent vendor management skills

BASIC QUALIFICATIONS

• Bachelor’s Degree or equivalent professional experience

• Ten or more years of relevant professional experience including extensive experience in all aspects of Cloud and Network Services.

• OSP and ISP auditing and project management experience

PREFERRED QUALIFICATIONS

• Ten or more years of experience working in a data center environment focused on Site development

KNOWLEDGE, SKILLS, AND ABILITIES

• Proven record of accomplishment in Cloud and Network Services business development.

• Ability to pull together cross-functional support for business development initiatives.

• Strong written and verbal communications skills; advanced ability in problem solving and decision-making skills.

• Must have a team focus while maintaining a demonstrated ability to work independently.

• Ability to manage a wide variety of complex tasks and projects simultaneously.

• Experience with customer relationship management and opportunity tracking; ability to understand and clearly present to customers highly technical concepts.

TOTAL REWARDS

• This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

• This position is bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.