Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Summary:

As the Senior Product Consultant for Small Dozers (D1-D3) in the Americas and Global Regions, you will support field sales teams and dealers, aiding in sales and providing product expertise. You’ll assist Product Groups and NPI Managers by collecting VOC, developing specifications, and conducting competitive analysis.

Your role involves staying updated on market needs, supporting product sales, enhancing dealer effectiveness, and improving processes. You will apply your industry knowledge to meet Caterpillar, dealer, and customer expectations and may guide less experienced personnel.

What You’ll Do:

• Provide product and application expertise to the Americas and Global Regions field sales rep teams and dealers to support Tracks sales execution, price realization and improved value proposition.
• Incumbent is the subject matter expert in terms of product application knowledge for Small Dozers and is considered a key field “go to resource".
• Responsible to develop and deliver product and application training to field reps, dealers & customers.
• Supports equipment sizing and application recommendations to assist in reduced O&O costs and improved machine performance based on production requirements, job conditions and operator evaluation of specified models.
• Provide reports on competitive performance studies, feature/benefit comparisons and maintenance and repair cost analysis.
• Develop, support and train field reps and dealers in the use of Value Selling Tool (VST) and other equipment analysis software.
• Administer video strategy for the respective regions.
• Provides input to Product Groups and NPI teams for next generation NPI product development activities & current production updates. This includes the collection and communication of VOC and development of CCR input to NPI teams and Marketing staff. Incumbent may be a member of the core NPI Team.
• Responsibilities are focused on Americas and Global Regions but a general understanding of Small Dozers from a global perspective will be required.
• Provide Product Group with industry-specific trends based on customers’ operational data and benchmarking.
• Provide input on and guidance to the Industry Teams, Product Group, Supply Chain and Velocity Teams on supply vs demand challenges.
• Support price list & configuration activities & projects.

What You’ll Have:

• Ability to understand and articulate technical machine performance and application knowledge.
• Ability to communicate at all levels of management hierarchy
• Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Ability to collaborate with other internal teams to get alignment on timelines, understanding marketing goals, and developing the marketing technology product roadmap.

What will set you apart:

• Strong knowledge and understanding of Caterpillar products & processes.
• Strong problem solving and analytical skills.
• Self-motivated with a ‘action’ or ‘can do’ mindset – driving toward solutions.

Additional Information:

• Work location: Clayton, NC.
• Domestic relocation is offered
• Travel will be up to 25% for this role domestically and in Canada.
• May require limited international travel.

How We Support You (Employee Benefits)

Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Your Work Shapes the World

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.

#LI #careers

Posting Dates:

August 8, 2024 - August 22, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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