• Institute for Teaching and Learning Innovation (ITaLI)

• This is a full-time continuing position with salary in the range $89,861.38 - $96,402.32 (HEW 6), plus a generous super allowance of up to 17%.

• Bring your experience and understanding of the academic quality assurance regulations to join us in this exciting opportunity involving new business process development and systems implementation.

• Be part of a dynamic team that empowers students and makes their voices heard.

• Based at our St Lucia campus

About This Opportunity 

The Senior Evaluation Coordinator is responsible for preparing, processing and reporting on standard quality assurance instruments including Student Evaluation of Course and Teacher (SECaT), Student Evaluation of Tutor (SETutor) and the subsequent reporting to the University community.

Key responsibilities will include: 

• Serve as the primary point of contact for inquiries related to Student Surveys and Evaluations Team (SSET) policies, production, and system issues. Provide expert feedback for service improvement and collaborate with other teams to address inquiries.

• Contribute to updating and maintaining web pages, communications, and system documentation. Assist with data analysis and run scripts for language scanning.

• Identify opportunities for service improvement and work collaboratively with other ITaLI teams to address inquiries and support overall operations.

• Prioritize tasks effectively and manage time to meet tight deadlines. Ensure all tasks are completed accurately and within specified timeframes.

About You  

Essential

• Demonstrate a strong understanding of policies, procedures, and guidelines. Provide expert advice and support to ensure compliance and effective operations.

• Exhibit a passion for providing excellent customer service, strong interpersonal skills, and the ability to communicate effectively.

• Demonstrate proficiency in data analysis and Microsoft 365 tools. Have a strong understanding of record management protocols and the ability to handle sensitive information.

• Show a commitment to delivering results within set timelines and standards. Possess strong organizational skills and attention to detail.

Desirable

• Functional knowledge of computer software for statistics and/or Business Objects.

You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including, criminal history and education checks.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.  

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. 

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: 

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.

• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.

• On campus childcare options, Cheap parking (from just $5.75 a day), Salary packaging options.

Want to Apply? 

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the ‘About You’ section  

• Resume 

For more information about this opportunity, please contact Lizzie at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line. 

Applications close 18 September 2024 at 11.00pm AEST (Job Reference Number - R-42615). Please note that interviews have been tentatively scheduled for 26 September 2024.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. 

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments. 

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.