Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. We are on a mission to redefine how organizations connect with their audiences - and that’s just the beginning!
Organizations, large and small, depend on us to accurately publicize market-moving news and multimedia, and generate social engagements that develop interactions with their target audiences.
About the Role
A Service Desk Engineer supports Business Wire employees by troubleshooting, diagnosing, and resolving problems related to computer hardware, operating system, applications, networking, and peripherals. The individual will also take part in incident escalations and coordination across various technical teams.
An ideal candidate possesses a broad mixture of experience; technical/functional knowledge, consultative, and a demonstrated track record of providing a high level of customer service.
A pre-employment background check will be required after the acceptance of an offer. Business Wire is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Business Wire will also consider for employment qualified applicants with arrest and conviction records.