Facilities Maintenance Coordinator

Your strong organization, communication, and customer service skills make you a great fit for our Facilities Maintenance Coordinator position. Join our dynamic team today and find a rewarding career with a company that values you and all you bring to the table.

About Your Role:

As a Facilities Maintenance Coordinator at Dollar Tree’s corporate office, you’ll support the efficient operation, maintenance, and repair of retail locations across assigned regions. In this role, you’ll serve as a central point of contact for store facility needs, coordinate vendors and service providers, and help ensure safe, fully functional store environments with minimal operational disruption.

Your day-to-day job duties include, but are not limited to, the following:

Maintenance Coordination & Store Support

• Coordinate and oversee maintenance and repair requests for stores within assigned states, ensuring timely resolution
• Respond to and manage facility emergencies such as fire, flooding, power outages, severe weather, and plumbing or safety incidents
• Serve as a primary point of contact for store teams, providing guidance and support on facility-related concerns
• Support department leadership with daily operational updates, reporting, and administrative needs
• Triage and resolve routine facility inquiries via phone and email with a strong customer service focus

Work Order Management & CMMS Administration

• Create, assign, prioritize, and track work orders for internal technicians and external vendors using CMMS platforms
• Evaluate service requests based on urgency, safety, and operational impact
• Maintain accurate service records, call logs, and maintenance histories in internal systems
• Monitor open work orders, provide status updates, and ensure timely follow-up through completion
• Maintain accurate facility data and asset records for all assigned locations

Vendor Coordination, Cost Control & Administrative Support

• Develop and maintain strong vendor relationships to ensure high-quality service and cost efficiency
• Evaluate repair solutions and manage maintenance expenses within approved spending authority (up to $3,000)
• Review, verify, and process facility-related invoices to ensure timely and accurate payment
• Coordinate and issue formal communications to landlords, including certified letters and official notices as needed
• Support compliance with company policies, safety standards, and lease obligations

Your Required Skills and Experience:

• Strong interpersonal and collaboration skills with the ability to work effectively across teams
• Excellent customer service, problem-solving, and conflict resolution abilities
• Strong written and verbal communication skills with attention to detail
• Typing proficiency of at least 34 WPM
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and email communication
• Ability to manage multiple priorities in a fast-paced environment
• Flexibility to work evenings, weekends, or on-call shifts as needed

Preferred Requirements:

• Associate’s or Bachelor’s degree, or equivalent professional experience
• Experience in facilities maintenance, property management, retail operations, or call center environments
• Familiarity with Computerized Maintenance Management Systems (CMMS)

Your Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans with matching contribution
• Employee Stock Purchase Program
• Educational Assistance
• Access to PerkSpot, an employee discount platform for goods and services
• And much more!

Who We Are:

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding expectations and delivering value—it’s what our business is built on. Our associates embrace change, support their teams, and serve their communities as we continue to grow and transform.

Join our team today and discover The Value of You.

Full time

500 Volvo Parkway,Chesapeake,Virginia 23320

Facilities

Dollar Tree