Job Summary

Under limited supervision, traveling between hospitals to provide in-field support and service for Neptune medical equipment. The environment and culture for this role is fast-paced and you’ll constantly be on the go. It requires the ability to solve complex problems while maintaining strong relationships with our customers, sales representatives, and other internal partners. Candidates must be willing to spend most weekdays traveling, be capable of successfully communicating with our customers, and have strong documentation skills.

Job Description

RESPONSIBILITIES:

• 100% travel between hospitals and surgery centers based on assigned service requests.

• Troubleshoot and resolve equipment issues, replace mechanical components in accordance with outlined protocols.

• Provide scheduled preventative maintenance and testing on equipment validating proper functionality.

• Build positive relationships with Medline customers, peers and internal partners.

• Document all service activity and results to maintain quality records.

• Analyze, review, and recommend technological solutions and innovative techniques to reduce expenses and improve cost structure while maintaining or improving quality.

QUALIFICATIONS

Education

• Associate’s degree in Biomedical Equipment Technology, Electronics, or a related technical field.

Work Experience & Skills

• 1–3 years of experience servicing medical equipment in a healthcare or clinical setting.

• Proficiency in electronics, mechanical systems, and computer-based medical devices.

• Familiarity with regulatory standards and safety protocols in healthcare environments.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to lift and move equipment and work in patient care areas as needed.

• Valid driver's license and good driving record.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$85,000.00 - $128,000.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.