Location(s)

Phoenix, Arizona

Details

Posting Title: Initial Solutions Adjuster


Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.


Position Summary:


Kemper has an immediate opening for an Initial Solutions Adjuster. In this position, you will be responsible for building rapport with customers. You handle claims involving unrepresented injured claimants, from start to finish. We are offering the opportunity to work in a fast-paced and exciting environment while you advance your career!


Position Responsibilities:

• Build a rapport with unrepresented claimants.
• Analyze coverage.
• Handle the complete investigation including all necessary recorded statements from all involved parties and witnesses.
• Determine liability.
• Responsible for both the property damage and injury resolution for unrepresented parties.
• Must be able to handle multiple vehicle accidents.
• In some instances, handle claims where claimant is injured and at fault party is uninsured.
• Must provide excellent customer service.

Position Qualifications:

• Must have a minimum of 1 year of auto liability claims handling experience.
• Prior bodily injury experience a plus but not required.
• Understanding of full in-depth auto coverage for non-standard claims required.
• [State] auto claims handling experience required.
• Claims related computer systems experience required, Guidewire experience preferred.
• Bilingual in Spanish is a plus.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.


Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.