Promoter's Assistant

Posted:
10/10/2024, 5:00:00 PM

Location(s):
England, United Kingdom ⋅ London, England, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Growth & Marketing

Workplace Type:
On-site

Job Summary:

Company: Live Nation

Department: Promotions

Location: Farringdon, London

Reports to: VP Touring

Working Hours: 40 plus additional hours required by the business

Role Description

The Promoting department is responsible for Promoting thousands of shows throughout the UK every year and works closely with our colleagues in Europe, America and Australia to tour headline acts worldwide. We look after artists across all genres of music and comedy in a variety of clubs, theatres, arena and stadia. 

We are looking for a hard-working individual to assist with administrative duties on all aspects of this incredibly busy and fast-moving business. The individual will be working predominantly in the areas of live podcast, spoken word, comedy and occasionally crossing over into music.

Live Nation, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce, and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans before, during and after the show.

What we can offer you

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The newly opened Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Who you are

Competencies / Skills / Knowledge / Experience

  • Effective communicator
  • Highly adept at working with spreadsheets and databases – good working knowledge of MS Office
  • Ability to plan and organise own workload in an incredibly fast paced environment
  • Strong knowledge of venue/general touring industry and a keen interest in music/concerts
  • Ability to establish and develop relationships within the Music industry
  • Extensive knowledge and experience with putting on events/concerts
  • Extensive knowledge of artists, music, genre, and audience.
  • Understands relationship between agents, managers, artists, and overall value chain
  • Generates unique but workable and useful solutions to difficult problems
  • Understands how the job/department fits in to the wider goals of the business and the industry as a whole
  • Always up to date on changes to the touring and festival market
  • Able to understand commercial priorities and highest value relationships

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

  • Attention to Detail
  • Self-motivated team player
  • Flexible approach
  • Good interpersonal, relationship management and negotiation skills
  • Ability to lead from the front showing best practice across all disciplines
  • Does not make excuses for errors or problems; acknowledges and corrects mistakes
  • Promotes cooperation and commitment within a team to achieve goals and deliverables
  • Encourages team unity through sharing information or expertise, working together to solve problems, and putting team success first

What the role includes

  • Sourcing availabilities with venues and routing tours
  • Managing holds, challenging dates, keeping records of what is held
  • Gathering venue and tour information to prepare accurate tour costings and budget templates
  • Confirming shows with stakeholders, sending, and updating tour itineraries
  • Processing show sign offs and placing insurance for shows
  • Working closely with the office administrator to ensure artist/venue contracts and work permits are processed in a timely manner
  • To project tour sales and keep up to date with ongoing tours from confirmation to show date – highlighting problem areas
  • Answer and direct phone calls
  • Updating and sending guest Lists
  • Updating reps with correct info
  • Raising invoices
  • Occasionally booking travel, hotels etc. and diary coordination
  • Dealing with all incoming queries from internal departments (accounts, ticketing, marketing etc) and external contacts (agents, venues, other promoters, etc)
  • To work with Promoter and develop new talent and aim to bring artists into LN covering a number of different genres
  • On occasion you will be required to attend shows in the evenings and on weekends
  • Build both formal and informal professional relationships
  • Anticipates, and responds timely to artist/agent needs
  • Provides artist status reports and progress updates
  • Focus on the artists' business results. Going beyond basic service expectations to help artists implement complete solutions
  • Delivers products and services when and where the artist needs them. Explores options when unable to deliver a requested product or service, and pursue solutions until the artist is satisfied
  • Seeks artist feedback and ensures needs have been fully met
  • Seek ways to improve service delivery. Assess the organization and its services from the artist's point of view.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

APPLICATION DEADLINE: 21ST OCTOBER 2024. We reserve the right to close applications at any time.

#LI-SL1