About Australasian Medical and Scientific Limited (AMSL) and New Zealand Medical & Scientific (NZMS):
AMSL and NZMS are subsidiaries of Dexcom, a worldwide leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. We form partnerships with world leading medical device, pharmaceutical and scientific innovators and are passionate about introducing and establishing advances in healthcare and science for the benefit of patients and healthcare providers.
Working in the Medical Devices Industry, you will be exposed to a broad range of products that have life changing effects on a patient's quality of life.
About Australasian Medical and Scientific Limited
Australasian Medical & Scientific Limited (AMSL), a Dexcom Company, forms partnerships with world-leading medical device, pharmaceutical, and scientific innovators. As part of a global company, we are passionate about introducing and establishing advances in healthcare and science for the benefit of patients and healthcare providers.
Working in the medical devices industry at AMSL/Dexcom, you will be exposed to a broad range of products that have life-changing effects on patients' quality of life.
Description of Role
As a Diabetes Territory Business Manager (TBM), you will report to the Regional Sales Manager NSW/ACT (RSM) and contribute to the growth and success of the Diabetes Division.
The TBM represents AMSL/Dexcom and is responsible for promoting Dexcom’s Continuous Glucose Monitoring (CGM) product range and the Tandem Insulin Pump to stakeholders in both public and private sector within the diabetes healthcare area. This may include but is not limited to the following:
- To promote products by direct consumer liaison and promotion to healthcare professionals at all levels to ensure sales growth, excellence of service, support, and goodwill
- To provide technical expertise and support to both Healthcare Professionals and Consumers regarding Dexcom’s products
To offer support to Healthcare Professionals (HCPs) and consumers providing education and training at identified target centres including but not limited to:
- Public Hospital Diabetes Education Units
- Endocrinologists/Paediatricians/Physicians/General Practitioners in Private Practice
- Private Diabetes Nurse Educators
- Community Health Centres
- Allied Healthcare Workers
Key Responsibilities/Essential Duties
- Influence physicians, diabetes education nurses and other health care professionals to prescribe Dexcom and Tandem products to their patients
- Train health care professionals in how to use Dexcom products including Tandem Insulin Pump Starts and integrate them into their diabetes practice
- Represent Dexcom at local, regional, and national trade shows and diabetes exhibits to promote Dexcom and Tandem products to the diabetes community
- Partner with the Dexcom Territory Business Managers and other departments to facilitate territory sales growth
- Implement Dexcom strategy and monitor progress towards sales goal achievement using Dexcom analytical tools
- Responsible and accountable for meeting territory sales goals, as assigned
- Ability to present strategies and adjust activities to achieve planned objectives
- Provide tracking and project management for all key designated projects being implemented by the Diabetes Division Management Team
- Commence people on the Dexcom CGM and Tandem Insulin Pump. Deliver and maintain outstanding customer support to all customers
- To effectively manage the territory with respect to cost effective travel, time and business-related expenditure
- Complete all administrative requirements in a timely fashion as directed by management
Travel:
- Extensive local travel required will be in the Sydney metropolitan area including Western Sydney and the Hills District and regional areas located in NSW including Tamworth and Armidale.
- Coverage shall be established based on relevant statistical information, perceived and actual business potential
- Interstate travel will be required to attend conferences/meetings/events as directed by the management team
Functional/Business Knowledge
- A seasoned experienced professional with a full understanding of area of specialisation; resolves a wide range of issues in creative ways
- Demonstrates further technical development and a track record of project success
- Demonstrates an ability to coordinate multiple projects simultaneously
- Considered a specialist in the field within the function
Scope of role
- Assists in determining objectives of assignment. Plan schedules and arranges own activities to accomplish objectives
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors
- Networks with senior internal and external colleagues in own area of expertise
Field Sales
- A fully qualified, career-oriented position. Has complete knowledge of company products and services
- Responsible for selling the company's products and/or services, developing new accounts and/or expanding existing accounts
Candidate Requirements
Core Skills
- Sales experience through having worked with a Medical Device or Pharmaceutical company
- Exceptional Customer Service skills with the ability to engage all customers to create strong business relationships
- Proven success in medical sales industry
- Knowledge of sales processes to provide innovative ideas for business growth
- Effective communication skills to both listen and speak to all types of individuals
- Business acumen to determine and enforce beneficial strategies to effectively manage key accounts
- To be able to effectively train and educate others
Advanced Skills
- Diabetes medical sales background
- Strong Information Technology (IT) skills
- Technical experience of working in a highly competitive sales field
Tools of the trade
- CRM software
- Microsoft Office Suite applications
Key Attributes:
- Outstanding communication, presentation, and leadership skills
- Excellent organisational and time management skills
- Customer oriented with strong negotiation skills
- Analytical and data driven problem solver
- Emotional intelligence
- Understanding of the company and the diabetes division values and objectives
- Self-motivated, resilient, and adaptable
- Energetic, passionate, and determined to achieve outcomes
- Results driven sales focus
- Experience with executing Business Plans, Key Account Management, CRM
- Must be able to work autonomously while maintaining a team focus
Essential Requirements:
- Minimum 3-years experience in related role: preferred Diabetes/Medical Device
- Healthcare/Science background
- Experience in the sales industry is a must; preferred medical/healthcare industry
- Current Driver’s License
- Current Working with Children’s Check
- Unrestricted works rights within Australia
- Requires willingness to work a flexible schedule which may include weekends and/or evening work.
- Resides in Sydney
Diversity and equal opportunity employer
At AMSL, we are passionate about building and sustaining a diverse workforce from all parts of society. This results in building a more diverse, equitable, inclusive, and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of every one of our team members.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.