Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

As an Account Executive, you will be a key commercial driver for Infobip in your region. You will focus on acquiring and developing High‑Touch clients, working with a defined target account list that includes both existing leads/clients and new strategic prospects.

Your mission is to identify, qualify, and close new business opportunities, positioning Infobip’s CPaaS and SaaS solutions to solve real business problems for enterprise customers. You will manage the full sales cycle: from prospecting and discovery, through solution design and value proposition, to negotiation and closing — and then support the client throughout the first 12 months to ensure sustainable growth (NRR, cross-sell and upsell).

In this role, you will collaborate closely with internal stakeholders (Presales, Product, Marketing, Customer Success, Partnerships, and others) to design the best solutions for your accounts and to execute your go‑to‑market strategy. You will be expected to maintain clean, accurate CRM data and use it to forecast, prioritize, and plan your pipeline effectively.

What you’ll do

• Manage a portfolio of target accounts in your assigned territory (Tier 1 (B) in region), selling a subset of Infobip products and services directly or via partners.

• Identify, develop, and close new business opportunities with existing and prospective key clients, against a focused target list.

• Build tailored solution proposals that encompass all relevant aspects of Infobip’s applications and services.

• Own the end-to-end sales cycle, including prospecting, qualification, discovery, proposal, negotiation, and closing.

• Participate in the development and delivery of a compelling value proposition that connects Infobip’s capabilities to measurable customer outcomes.

• Negotiate pricing and commercial terms, working within internal guidelines to close deals that make sense for both the client and Infobip.

• Support and grow the client relationship during the first 12 rolling months, including NRR, cross-sell, upsell, and new acquisitions within the account.

• Maintain a mature, strategic approach to account acquisition and development, focusing on long-term value rather than only short-term wins.

• Build and maintain strong, trust-based relationships with key stakeholders in your accounts, acting as a trusted advisor and ensuring overall account health.

• Keep the CRM up to date with accurate, timely information on leads, opportunities, activities, and forecasts, enabling reliable reporting and planning.

• Collaborate effectively with internal teams and partners to drive deals forward, support events, and ensure seamless execution for your customers.

• Contribute as a leading individual contributor, and as a team player, sharing best practices and providing informal guidance and support to colleagues.

• Work on complex, non‑routine deals that require a mix of advanced commercial acumen, product understanding, and strategic thinking.

How success will be measure

Sales performance

• Achievement of quarterly and annual sales quotas and numeric KPIs (based on CRM data).
• Delivery of Sales ROI with at least 4x return of gross profit on your annual cost to company.
• Acquisition of a minimum of 6 new Tier 1 logos per year (where applicable)

Pipeline & opportunity generation

• Volume and quality of new opportunities generated (pipeline inflow in EUR).

• Conversion of leads into qualified opportunities per quarter.

• Identification and engagement of target customers in your market.

• Accuracy of sales forecasts and new customer sales cycle time.

Customer engagement & relationships

• Number and quality of customer meetings and interactions.

• Depth and effectiveness of collaboration with customers, partners, and internal teams.

• Timely follow‑ups, including meeting minutes and updates in CRM.

Operational excellence

• Clean and accurate CRM data, kept up to date to support reporting and decision-making.

• Effective planning of account strategy, resource allocation, and territory management.

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. 
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. 

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

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