Casual Call, 0 FTE

Position Summary: 

The Registrar gathers patients demographics, verify insurance, and reason for visit information and prepares patient for service for hospital and clinic visits. Answers multi-line phone, directs calls, and pages to direct departments and emergency pages according to hospital protocol.

Minimum Qualifications:

• High School Diploma or Equivalent
• Preferred: Experience in healthcare front office
• Preferred: Clerical and/or Receptionist experience

Essential Job Functions:

• Greet patients
• Complete registration and admissions to hospital and schedules appointments accordingly
• Update and maintain the doctor on call list
• Handle incoming calls in timely manner and routes calls accordingly
• Handles calls for Physicians according to hospital protocol
• Cross-functional training across department
• Edits daily registration of all patients in assigned work queues

Knowledge, Skills and Abilities

• Ability to work in a busy and stressful environment
• Computer applications, MS Office, EMR, internet applications and standard office equipment
• Ability to work varied shifts
• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
• Exercises tact, discretion, sensitivity and maintains confidentiality
•  Strong emotional intelligence, interpersonal and teamwork skills

77212050 Patient Access Management