Assistant Field Force Manager, Home Appliance Business

Posted:
9/14/2025, 2:09:53 PM

Location(s):
Thủ Đức, Vietnam

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Business & Strategy

Position Summary

This position is responsible for managing field operations to optimize performance and achieve business objectives in nationwide. This role involves planning, implementing, and monitoring field activities, with a focus on sell-out delivery. Ensures efficient resource allocation, effective communication, and strong team performance in the field.

Role and Responsibilities

1. [Planning implement] Deploy field force strategies, including sell-out targets, display target, territory management, and resource allocation. Audit & ensures field team (Product Specialist & Retail Specialist) follow plan and right action.

2. [Training and Development] Conduct training for field staff, ensuring they have the necessary skills and knowledge to perform their roles effectively.

3. [Performance Monitoring] Track and analyze field force performance against targets, identifying areas for improvement and implementing corrective actions.

4. [Communication and Coordination] Establish and maintain clear communication channels between the field force and other departments, ensuring smooth coordination and information flow.

5. [Customer Relationship Management] Ensure that the field force is effectively managing customer relationships in store level and providing excellent customer service.

6. [Reporting and Analysis] Prepare regular reports on field force activities, performance, and key metrics, providing insights for decision-making.

Skills and Qualifications

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to thrive in a fast-paced environment.
  • Proven experience in field operations.
  • Strong knowledge of electronic home appliance.
  • Willingness to travel and work in various field conditions

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