Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for performing complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies and ensure goals are met. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

Responsibilities:

• Analyzes and interprets large sets of raw data to recommend ways to help the business achieve desired outcomes and make informed business decisions
• Defines, gathers, analyzes, and interprets data using applications and technologies to forecast future trends and communicates to leaders and partners the statistical analysis results and predictions
• Coordinates the production of product performance reports and updates for senior management

LOB Description:

This position is responsible for developing strategic tactics that help our customers through difficult times while mitigating losses for the Bank.  The analyst must be able to work independently to develop recommendations that consider their research and analysis, the regulatory framework, and competing strategies.  The analyst must then utilize communication and influencing techniques to build consensus and drive implementation.  This high visibility position offers a unique opportunity to interact with senior managers and drive significant business results.

Responsibilities:

• Perform analytics on the delinquent portfolio for CVL. These analytics support multiple functions including account selection, segmentation, and treatment.
• Analyzes and interprets large sets of raw data to recommend ways to help the business achieve desired outcomes and make informed business decisions
• Defines, gathers, analyzes, and interprets data using applications and technologies to forecast future trends and communicates to leaders and partners the statistical analysis results and predictions
• Coordinates the production of product performance reports and updates for senior management

Required Skills:

• Must have current Credit Assistance experience.
• Strong analytical and problem solving skills with 3+ years’ experience of driving business results
• Intellectually curious with a mind for innovation and proven ability to execute objectives in a data driven environment
• The ability to grasp new concepts and collaborate across different teams/business units in order to drive change
• Goal oriented individual who maintains their composure in a fast paced and dynamic environment
• A proven ability to quickly and accurately condense robust and complex data from various sources into meaningful information to drive strategic change across different portfolios
• An individual who can demonstrate an aptitude to design and implement a test-and-learn approach to manage our company’s exposure to risk
• Skilled with MS Office (Excel, Access, Word, and PowerPoint)
• Proficient at written and oral communication, including presentation skills

Desired Skills:

• Collections & Recovery experience (2-5 years)
• Experience with business case development/financial statements
• Experience in digital marketing strategies and campaign development
• Experience creating analytical metrics using visualization tools and dashboards (i.e. Tableau)
• Quantitative analyst experience (2-5 years), including skills like data mining and statistics within SAS, SQL, Python, R or similar platforms
• Project/Change Management experience
• Experience working within the Bank's data infrastructure (SQL Server, Teradata, Hadoop, DB2, etc.)
• Experience with process design/redesign (ex. Six Sigma, Engineering)

Skills:

• Business Intelligence
• Data and Trend Analysis
• Fraud Management
• Monitoring, Surveillance, and Testing
• Research
• Business Analytics
• Data Quality Management
• Data Visualization
• Problem Solving
• Written Communications
• Analytical Thinking
• Collaboration
• Critical Thinking
• Innovative Thinking
• Oral Communications

Shift:

1st shift (United States of America)

Hours Per Week: 

40