Associate Shipping Representative

Posted:
3/14/2025, 5:32:35 AM

Location(s):
Illinois, United States ⋅ Chicago, Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Workplace Type:
On-site

Job Summary

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Associate Shipping Representative is an important part of our Employee cloud team and critical to ensure timely and accurate payment to our clients employees. This role is responsible for printing, sealing, and shipping all live payroll checks to the customer address on file. This role requires the ability to work autonomously in a fast paced environment as well and an attention to detail. The role will require some internal communication between teams such as Customer care and Payroll Ops teams.

 

About this roll* (Responsibilities) 

  • Handle the preparation, packaging, and shipping of all payroll packages
  • Maintain client package specifications
  • Collaborate directly with shipping vendors to ensure materials are shipped timely and efficiently
  • Monitor weekly payroll schedule and notify staff of upcoming deadlines
  • Ensures quality control of printed checks and W-2s
  • Maintain shipment records and receipts for SOC-1 requirements
  • Maintains inventory for Payroll Operations team
  • Maintain printing and sealing equipment
  • Ensures all packages are audited prior to shipping
  • Daily communication with the customer care team 

Do you have the right ingredients*? (Requirements)

  • 2-3 years of experience in a high volume and high accuracy shipping logistics role with with familiarity in using UPS/FedEx shipping software.
  • Bachelors degree/ GED or equivalent work experience
  • Proficient in typing and computer-based tasks
  • This position may require a flexible work schedule a few times a week

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$40,000$64,000 USD

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.