Job Description Summary

Within ASML the sector Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations.

The Field service Engineer (FSE) , an ambassador for ASML, must be the first line of support for the repair and maintenance of the ASML Systems.
Job Description

As a Field Service Engineer (FSE) for ASML semiconductor lithography equipment, you will provide comprehensive support to customers, including:

• Operational equipment support and performance monitoring
• Mechanical, pneumatic, electrical, and optical repairs, servicing, and maintenance

When complex issues arise, you will escalate them promptly to higher-level support to ensure timely resolution and maintain committed performance for the customer.

This role requires on-site support under a 24/7 coverage model. You should expect to spend more than 50% of your time inside a cleanroom environment working with mechanical and electrical equipment. Flexibility is essential, including the ability to work 12-hour shifts (day or night) when required. Additionally, you must be available for on-call support outside regular working hours, including nights, weekends, and holidays.

Key Requirements
Ability to work in a cleanroom environment for extended periods.
Strong mechanical and electrical troubleshooting skills.
Flexibility to work shifts and respond to on-call duties.
Ability to communicate(Japanese) effectively with customers

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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