Position Summary

Role and Responsibilities

Responsibilities:

2 Major functions required. 1. Business analysis 2. Internal project management.

Business analysis required below

• Develop, maintain and monitor real time dashboard (Global dashboard) and meaningful customer segmentations and profiles
• Monitor trends, risks and opportunities throughout the planning process to develop optimal recommendations
• Utilize data-driven insights to identify trends, track sales performance, and provide reports and recommendations for improving sales productivity and revenue growth
• Analyze Online channel performance and customer shopping behavior to inform marketing opportunities and campaigns.
• Partner closely with the Online KAM team and operation teams to address business intelligence and requirements
• Cross-functional collaboration with Online Marketing, Sales and relevant members to generate insights, interpret and drive data strategy to increase customer growth and retention

Project management

• Led new and current process standardization projects and adoption of tools to enhance sales productivity and accelerate transformation ensuring alignment with Samsung strategy
• Provide recommendations to translate strategy and drive alignment with management on implementation decisions
• Support working process simplification and reporting consolidation by adopting a standard toolset
• Orchestrate Online business operations to drive alignment with management on new process decisions and ensure alignment with Samsung guidelines and timeline
• Perform ad-hoc database queries to support business needs. Runs and maintains various access databases, typically tools specific to teams or functions.
• Perform other duties assigned by supervisor/management
• Expedite business performance with insights that accelerate performance across Online sales and operation rhythm

Skills and Qualifications

Qualifications:

• Bachelor's degree required in Business, Economics/Finance, Engineering, Statistics, or related field
• 5+ years of relevant experience in program management, process management or process improvement
• Excellent attention to detail as demonstrated in accuracy, grammar, punctuation and ability to recall specific facts and a commitment to high accuracy standards
• Ability to prioritize, multi-task and follow changing directions in a fast-paced business environment
• The ideal candidate will be a self-starter with a passion for online business highly motivated with desire to learn new proficiency and a high level of flexibility and commitment
• Strong dedication to problem solving and process improvements
• Team player, personable, professional, and flexible
• Strong communication and interpersonal skills for effective cross-functional collaborate
• Ability to analyze large datasets
• Ability to write comprehensive reports
• An analytical mind and inclination for problem-solving
• Proficiency in e-commerce platforms, content management systems, and Microsoft Office Suite
• Fluency in English

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