Job Description:

GLOBAL IT DELIVERY – SCRUM MASTER

At Likewize, we are actively seeking a Scrum Master to lead and empower our software development team. In this pivotal role, you will be the driving force behind our adoption of Scrum principles, aiming to consistently deliver exceptional software solutions. Your primary responsibilities will include nurturing collaboration, enhancing team productivity, and ensuring the successful delivery of high-quality IT products. You will maintain an unwavering commitment to continuous improvement and exceptional customer satisfaction.

As a Scrum Master with us, you will have the opportunity to take charge of project release scrum teams, engage with regional stakeholders to establish effective timelines for quality deliverables, and proactively address challenges. Your role will also involve coaching team members in Agile methodologies, ensuring that Likewize remains at the forefront of innovation and efficiency in software development.

Responsibilities

• Perform Scrum Master role for dedicated Scrum teams
• Build, Guide and Coach the Scrum Team on how to use Agile practices and principles to deliver high quality products and services
• As a strong change agent, should be able to influence team and leaders – build check list, communicate the change, train & coach the team
• Should have good exposure with Agile tools & techniques. We will be using Azure DevOps for our project execution.
• Should be able to forecast the numbers of deliverables possible in an iteration, which is based on evidence and reliable source
• Should be an expert in estimation and planning - knows how to create useful, reliable, and practical plans for software development projects
• Facilitates and supports all scrum events: daily stand-up meetings, facilitate meetings, schedule meetings, do show & tell, Sprint Review, Sprint Retrospective, and decision-making processes to ensure quick inspection and proper use of adaptation process
• Contributes to the advancement and improvement of Agile practices within the organization
• Responsible for project status reporting, continued risk management & issue management
• Should be able to build the DevOps environment - bring in the CI/CD implementation and bridge the gap b/w Dev & Operation team, focus on automating the building, testing, and deployment of applications
• Arrange updates to the Business Users on a regular basis on the progress made on the issues/concerns raised by them
• Perform Weekly Support Metrics review, Performance against SLAs, KPIs with IT Service Owners along with Monthly and QBR presentations

Preferred Qualification & Skills

• 8-12 years of project/program management experience
• 5+ years of project development experience with Agile technologies
• 3+ years coaching individuals and teams on Agile mindsets, principles, and practices
• Experience in Agile Implementation in software platform involving ERPs (Supply Chain Management Domain) is preferred
• Exemplifies and promotes Agile values and principles with Hands-on exposure in Agile transformation journey
• Proven knowledge of the application of Agile at scale and demonstrated ability to coach and lead the cultural and organizational change
• Hands on working exposure with any of the Project Management software like Azure DevOps or JIRA
• Outstanding communication, facilitation, negotiation, conflict handling and coaching skills
• Adept at refinement, task break down, estimation, velocity, retrospection
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Should be an evangelist with knowledge of agile methodology and frameworks like Scrum, Kanban, Scrumban.
• Extensive experience across the SDLC models as well as in-depth knowledge of traditional project management principles and practices
• Experience in Agile coaching, Enterprise Agile Transformation at Global organizations
• Preferred to have relevant Agile certifications (CSM, CSC, ASCM, PSM, DevOps)

About Likewize

Imagine working with the largest and most-loved brands in wireless. Exciting? Yes. But even more, you’ll be helping people across the globe gain more access to more mobile device technology–with a better user experience and getting the most value out of their devices…for life.

Are you one of us?
Impressed by the power of mobile connectivity and energized by the shocking pace of its evolution, we’re the innovators helping define and drive an entire industry of dynamic mobile-related services. We’re inspired by technology, motivated to serve, and growing fast with tremendous opportunity.

Bring us your best.
And because mobile never stops…neither do we. No matter what your job may be at Likewize, we’ll be counting on you – starting Day One – to push the envelope with your creative thinking, quick execution, and a driving desire to serve our customers along with dedicated co-workers. Bring us your best, and together we’ll make the world more mobile