Clinical Support Specialist, Respiratory Care - LATAM

Posted:
1/25/2026, 10:57:20 PM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You'll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!
 

JOB SUMMARY:

To position, coordinate & conduct clinical support and training associated with new Hospital (and EMS) marketing programs.  Reporting to the Clinical Support Manager, the role will be a clinical/technical expert on all ZOLL products and serve as a resource to the ZOLL Hospital (including TMS) and EMS sales teams, both direct and business partners where applicable.  In addition, the position will assist the Clinical Support Manager with the development, refinement and execution of all clinical initiatives associated with ZOLL’s marketplace.  The role may be required to draft clinical documents and train sales representatives, part-time clinical educators and other ZOLL staff in current resuscitation practices as well as clinical marketing programs. 

ESSENTIAL FUNCTIONS:

  • Coordinate and conduct all aspects of the local strategy with regards to clinical marketing programs, product training to business partners and key customers.
  • Act as a clinical expert of all ZOLL products, serving as a reference, resource, and educator for customer and ZOLL personnel
  • Assist in pre and post-sales support activities, such as education, follow-up CQI’s
  • Visit business partners (BPs) and key customers, assist and support BPs to drive utilization and sales
  • Assist ZOLL registration and regulatory approval as needed
  • Support trade shows as needed
  • Complete required administrative activities

The expectation is that this position will be field based and approximately 75% travel will be required. There will be the need for occasional travel outside of the region.

QUALIFICATIONS:

  • Resuscitation Officer, Nurse or Paramedic with a minimum of 3-5 years of experience in the critical or emergency care setting
  • ALS/APLS certification, instructor level preferred
  • Experience educating Health Care Providers
  • Degree or equivalent in Business, Health Care, or related field.
  • 2 – 4 years of experience in health care industry.
  • Demonstrated written and oral communications skills in English, including strong presentation skills.
  • Technically savvy with electronic media, computer skills.
  • Experience with resuscitation and a passion for improving patient outcomes in hospitals. 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of

activities, duties, or responsibilities that are required of the employee for this job.  Duties,

responsibilities, and activities will be reviewed periodically as duties and responsibilities change

with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D


    ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

    Mass Digital Health

    Website: https://massdigitalhealth.org/

    Headquarter Location: Chelmsford, Massachusetts, United States

    Employee Count: 1001-5000

    Year Founded: 1980

    IPO Status: Private

    Industries: Biotechnology ⋅ Fitness ⋅ Health Care ⋅ Information Technology ⋅ Software