Lead, Conversation Design

Posted:
10/27/2025, 7:16:34 AM

Location(s):
Ontario, Canada ⋅ Toronto, Ontario, Canada

Experience Level(s):
Senior

Field(s):
UI/UX & Design

Workplace Type:
Remote

We are seeking a Conversational AI UX Designer to lead the design and optimization of end-to-end user experiences across conversational channels, including chat, voice, SMS, email, and emerging messaging platforms. This role combines UX design, conversation design, and AI prompt engineering to create natural, effective, and brand-aligned interactions that delight users while meeting business goals.

The ideal candidate is equal parts designer, strategist, and storyteller, with experience creating usable, intuitive, and emotionally intelligent conversational flows.
Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here.

Netomi

Website: http://netomi.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 51-100

Year Founded: 2015

IPO Status: Private

Last Funding Type: Series B

Industries: Artificial Intelligence (AI) ⋅ Customer Service ⋅ Digital Marketing ⋅ Enterprise Software ⋅ Machine Learning ⋅ SaaS ⋅ Software