Principal Digital & Customer Experience (multiple openings) - IHM

Posted:
11/4/2024, 4:00:00 PM

Location(s):
Riverwoods, Illinois, United States ⋅ Illinois, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy ⋅ Data & Analytics ⋅ Growth & Marketing

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Employer:            Discover Products Inc.

Job Title:              Principal Digital & Customer Experience (multiple openings)

  

Job Location:       Riverwoods, IL

Job Type:              Full Time 

Duties: Optimizes the user experience of digital assets. Analyses user behavior and business outcomes leveraging web reporting tools to develop insights. Telecommuting and/or working from home may be permissible pursuant to company policies.

Requirements: Employer will accept a Bachelor’s degree in Business Administration, Marketing, Information Technology and 6 years of experience in the job offered or in a Marketing-related occupation.

Position required skills: Position requires experience in the following: performing process mapping; performing data analyses, including clustering, forecasting, modeling, Robotic Process Automation, operations analytics, process flow charts, and product roadmaps; and utilizing technologies, including Teradata, SQL, and Snowflake.

Position eligible for incentives under Employee Referral Program 

Rate of Pay: The base pay for this position generally ranges between $97,906 to $149,300. Additional incentives may be provided as part of a market competitive total compensation package.  Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. We also offer a range of benefits and programs based on eligibility. Learn more at MyDiscoverBenefits.com

QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.”

Application Deadline:

The application window for this position is anticipated to close on Jan-04-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

  • Paid Parental Leave

  • Paid Time Off

  • 401(k) Plan

  • Medical, Dental, Vision, & Health Savings Account

  • STD, Life, LTD and AD&D

  • Recognition Program

  • Education Assistance

  • Commuter Benefits

  • Family Support Programs

  • Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected]. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.