Posted:
3/25/2025, 8:31:58 AM
Location(s):
San Juan, San Juan, Puerto Rico ⋅ San Juan, Puerto Rico
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Job Summary
ASM Global the leader in privately managed public assembly facilities, has an excellent opening for a Food & Beverage Manager at Coliseo de Puerto Rico. The position will support the Premium F&B services, catering and suite services, concessions, backstage catering, In-Seat services, and special events F&B services.
Essential Duties
• Develop menus for events and help establish pricing for services
• Assist clients with menu selection and follow up with clients prior to event
• Establish clients’ food, beverage, and operational needs for events
• Prepare or assist with the preparation of Banquet Event Orders (BEOs)
• Supervises concessions stands, catering function, setup, staffing and inventory.
• Inspect food service facilities to ensure equipment and buildings meet requirements of state and local health laws and internal regulations
• Inspect and taste prepared foods to maintain quality standards and sanitation regulations
• Oversee events to ensure client satisfaction and quality control standards.
• Follow events through to completion
• Perform closing procedures for catering and or concessions
• Manage F&B areas for arena events, ensuring client satisfaction
• Recruit and train staff
• Daily management of F&B department
• Assist in developing work plans, including scheduling, and ordering and assign appropriate duties to subordinates
• Coordinate staffing for events
• Assist with creation of sales projections and budgets for events
• Work within budget and projected guidelines for food, labor, and all other costs
• Assist with financial analysis concerning sales revenue, labor, and costs of sales to help reduce costs
• Maintain purchasing and inventory controls
• Identify and implement sales goals and objectives
• Conduct site tours to prospective customers promoting the facility and its services
• Maintain accurate documentation of all proposals, quotes, correspondence, and contracts related to prospective sales accounts
• Perform sales calls and presentations to prospective customers
• Maintain contact with active accounts to promote repeat business and generate leads for future business
• Uphold ASM and the Food & Beverage Department’s polices
Required Qualifications
• Bachelor’s Degree (BA) in Management or related field preferred
• Minimum 5 years’ experience in a Food & Beverage management level position
• Or equivalent combination of education and experience
• Food Handling and Alcohol Awareness Certifications
• Excellent verbal, written and interpersonal skills essential
• Familiarity with Food Handling and related state and federal regulations required
• Able to work flexible schedules, including weekends, nights, and holidays
• Assess situations exercising decision-making authority
• Strong customer service orientation
• Fully Bilingual – English and Spanish
• Proficient in Microsoft Office
• Experience with F&B Software, Micros preferred
• Valid Drivers’ license
• Food Handling Certification
• Alcohol Awareness Certification
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
Website: https://www.asmglobal.com/
Headquarter Location: Los Angeles, California, United States
Employee Count: 10001+
Year Founded: 2019
IPO Status: Private
Industries: Customer Service ⋅ Event Management ⋅ Events ⋅ Innovation Management ⋅ Media and Entertainment