At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Position Purpose: Responsible for executing, coordinating, analyzing all those processes related to the services we provide to our employees. The position is responsible for day-to-day decision making, continuous improvement and assuring the stability of the office’s operation. This position will interact with employees working in L.L. Bean Costa Rica, with vendors that provide services, and with US counterparts.

Responsible for purchase order creation, supplier relations, price, and product quality assurance with a focus on internal and external customer service. Verification of purchase order flows to ensure final product delivery and timely payments to suppliers.

We offer:

• Extraordinary employee experience

• Flexible schedule

• Working from home (On-site presence is required between 1 or 2 days a week)

• Fitness subsidy

• Education subsidy

• 3 paid days to enjoy outdoor activities

• 5 Personal/sick days

• L.L.Bean employee discount

• Asociación solidarista

• Life and medical insurance

• Company doctor

About you:

• Education level: Advanced student or degree in Industrial Engineering, Business Administration, or related field.

• English Level: Advanced (C1)

• Experience: Previous experience is not required, but it’s a plus.

• Customer service oriented.

• Strong problem-solving skills.

• Strong Follow up and organization skills.

• Strong interpersonal & communication skills.

• Strong attention to detail and very organized.

• Flexible and able to adapt.

• Care.

• Drive and curiosity.

• Learning Agility.

• Process and results oriented.

• Continuous Improvement mindset.

• Analytical skills.

• Time management skills.

• Openness to feedback.

About the role:

• On-site presence: approximately 1 to 2 days a week. 

• Process owner and executor of the employee purchase benefit for CRO (L.L. Bean products).

• Provide general advice and service to the organization's employees in planning and coordinating their travels. Coordinates training sessions for end users on profile setup and travel details, collaborates with LLBean US when needed.

• Supports visitors with travel arrangements.

• Procurement’s process owner: creation of the shopping carts for the Costa Rica office and invoice tracking until final payment to the supplier.

• Support leaders located in USA who have direct reports in Costa Rica with ad hoc requests.

• Local purchasing with local vendors.

• Purchase gift cards.

• Coordinate courier and office deliveries.

• Efficient management of suppliers.

• Cell phone asset and plan control.

• Purchase and delivery of recognition products.

• Review, control, and purchase of Office Supplies list.

• Notification and follow-up of contract expirations to inform each owner of the contract process.

• Promoter and role model of excellent customer service.

• Support and create an effective team environment, aligned with L.L. Bean culture and values.

This is a CR-based position. To be considered, please be aware that you must be currently authorized to work in Costa Rica.

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you!   At L.L.Bean, we believe the outdoors brings out the best in all of us.  We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.