• ​​Part-time 0.4 (14.4 hours)​, ​Continuing position​  

• Salary HEW Level 6 + 17% Superannuation and Flexible Working Arrangements 

• Based at the ​Melbourne CBD​ campus, ​and hybrid ways of working​ 

About You 
The Advisor role is one of four specialists responsible for administering the Higher Education Support Act (HESA) and VET Student Loan programs and ensuring compliance with associated obligations. They focus on, government compliance and reporting, and Commonwealth Assistance schemes. Activities involve using RMIT's student management system and Government systems to identify and correct student record issues and ensure effective processes throughout the year. To be successful in this position, you’ll have: 

• Demonstrated experience and expertise in the provision of quality student administration advice and services; including a sound understanding and working knowledge of Federal legislation and procedures.  Highly desirable: significant knowledge of the HESA legislation and experience relating to the enrolment and administration of government-funded vocational and higher education students. 

• Excellent organisational and time management skills with proven ability to manage multiple tasks and re-adjust workload priorities to meet conflicting deadlines; work independently to quickly extract the priority issues and act without specific direction where appropriate while keeping management and stakeholders informed. 

• Strong conceptual, analytical and problem-solving skills and an ability to think laterally to identify practical and workable solutions within relevant compliance constraints; proven ability to identify and manage the impacts of issues on customers. 

• Demonstrated ability to contribute to the continuous improvement of systems and processes in a service-oriented environment; including the ability to advise management of the potential for policy and process improvements; use a range of information and communication technologies effectively including: Microsoft Office software packages, web & email software, database use and management.  

• Highly developed interpersonal skills, written and verbal communication skills, including ability to tailor communication styles to diverse audiences. Proven ability to analyse and present complex data to different audiences and stakeholders. 

• Demonstrated ability to build and maintain effective and productive relationships with a wide range of groups is essential, both internal and external to the University, including a demonstrated ability to respond appropriately to sensitive information and situations. 

• Ability to work accurately with detailed information; including shared, detailed data spreadsheets; data entry; data validation and investigation and resolution of complex issues. 

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. 

About the Office of the Vice-Chancellor 

The Office of the Vice-Chancellor delivers executive and advisory support to the Vice-Chancellor while engaging with a diverse array of stakeholders. This includes facilitating the Vice-Chancellor's interactions with the university community and external partners, overseeing executive administration, managing communications, coordinating events, and providing additional support services. Facilitating and advising on the 'rhythm of the business' to enhance the flow of ideas and actions throughout the university, including providing guidance and secretariat support for the Vice-Chancellor's Executive. 

The University Secretariat and Academic Registrar's Group (USARG) is responsible for a range of governance, compliance, regulatory, and student lifecycle activities from enrolment though to graduation. The USARG operating environment is highly complex in view of more than 99,000 student enrolments across the University in both vocational and higher education programs at campuses in Melbourne, Europe and Vietnam, as well as at several offshore locations in conjunction with educational and industry partners. 

RMIT has one of the highest numbers of international student enrolments within Australian universities; consequently, compliance requirements are significant with State and Federal legislation imposing numerous and frequently revised regulatory obligations. 

The USARG has a staff establishment of around 145 EFT across Australia and Vietnam, and an operating budget in excess of $20 million. 

Core University services provided by the USARG include: Academic Governance and Systems: government reporting, systems operations, academic and admissions governance; invigilated assessment (accreditation compliance); Enrolment and Student Records: student financials governance, student records, enrolment compliance and records, student visa and identity compliance, and global student records; Completions and Graduations: program completions and graduation ceremonies; University Secretariat: Council Committees and controlled entities; Education Regulation, Compliance and Assurance: regulatory compliance and assurance; Office of the University Secretary and Academic Registrar: complex and high risk student matters, external review and stakeholder requests, privacy and freedom of information, compliance, central policy, and contract services.   

https://www.rmit.edu.au/about/governance-management/rmit-structure/ovc 

To Apply