Troubleshooter

Posted:
7/8/2024, 5:00:00 PM

Location(s):
California, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
IT & Security

Location:

(HE)Office_Kokubu

Job ID:

R0055458

Date Posted:

2024-07-09

Company Name:

HITACHI ENERGY JAPAN, LTD.

Profession (Job Category):

Project/Program Management

Job Schedule: 

Full time

Remote:

No

Job Description:

Your responsibilities:

  • You will be responsible for the successful execution of our diverse troubleshooting cases starting with the customer inquiry until the successful completion of site works (leakages, flashovers, broken and more).

  • You will make workflow, work rules, work procedure and necessary documents.

  • You will arrange the project team with members from the required disciplines and ensure that each member completes the assigned tasks and work packages according to the project plan which you created.

  • During the project execution, you will define and successfully manage all project milestones and ensure the on-time recovery of our products.

  • In case of deviations, you will proactively initiate the appropriate actions to bring the project back on track.

  • As the first point of contact to the customer, you will ensure customer satisfaction with your open and proactive communication.

  • Your tasks will include the management of change to reduce products risk and roll out the countermeasure work for related products.

  • You will be responsible for regular project reporting to management and whenever you see improvement potential in your project or in the general project execution, you share your knowledge with the team.

  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

  • You hold Engineering degree (electrical or mechanical).

  • Minimum 3 years of experience in technical for GCB/GIS or TR.

  • General knowledge and a little special knowledge for GCB and GIS.

  • Team operation skill to proceed troubleshooting.

  • Proficiency in languages: English & Japanese, other of advantage.

Hitachi America Ltd

Website: https://hitachi.com/

Headquarter Location: Santa Clara, California, United States

Employee Count: 10001+

Year Founded: 1959

IPO Status: Private

Industries: Consulting ⋅ Industrial Engineering ⋅ Information Technology ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Mining Technology