System Engineer - Unified Communications Specialist - MS Teams

Job Category: Engineering

Time Type: Full time

Minimum Clearance Required to Start:

Employee Type: Regular

Percentage of Travel Required:

Type of Travel:

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At CACI, our philosophy of employee development and advancement rests on a cultural foundation of providing unlimited and equal opportunities for growth, recognition, and rewards. We provide the environment, support, and responsive, available management to nurture and stretch your abilities. We also offer a career mobility program to make it easy to build a dynamic career at CACI and offer flexible work schedule arrangements to support work/life balance.

What You’ll Get to Do:

• Lead the migration and adoption of Microsoft Teams as our primary unified communications platform.

• Design, implement, and manage Microsoft Teams environments, including configuration, customization, and integration with other systems.

• Provide technical expertise and support for Skype for Business, Jabber, Cisco CMS, VTC (Video Teleconferencing), Oracle SBCs (Session Border Controllers), and other communication services.

• Ensure seamless intercommunication between various communication platforms and services.

• Collaborate with IT teams and stakeholders to gather requirements, define project scopes, and deliver solutions aligned with business needs.

• Conduct thorough testing and troubleshooting to ensure the reliability and performance of unified communications systems.

• Develop and maintain documentation, including system configurations, processes, and procedures.

• Train end-users on the effective use of unified communications tools and platforms.

• Monitor system performance, analyze trends, and implement optimizations and upgrades as needed.

• Stay current with industry trends and technologies related to unified communications and recommend improvements or enhancements.

  Group:   Data Center Services                       

  Team:    Telephony Infrastructure

More About the Role

• Ability to manage complex projects and work effectively in a cross-functional team environment

• Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders

• Excellent problem-solving skills and a proactive approach to addressing issues

• Experience with Skype for Business, Jabber, Cisco CMS, VTC systems, Oracle SBCs, and other unified communications technologies

• Proven experience as a Unified Communications Specialist or similar role, with a focus on Microsoft Teams migration and administration

• Strong expertise in Microsoft Teams administration, including voice and video integration, channels, chat, and collaboration tools

• Ability to collaborate effectively with cross-functional teams

Day Shift – Mon-Fri

You’ll Bring These Qualifications

• 19 years of experience and HS/GED OR bachelors and 14 years of experience.

• IAT Level 2

• CompTIA Security+ CE

What We Can Offer You:

- We’ve been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever-vigilant in aligning our solutions with the nation’s highest priorities.

- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

 

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

 

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

 

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$102,900 - $216,200