Sandvik Mining and Rock Solutions

Business Process Training Specialist

Who we are  

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. The Sandvik Group has approximately 44,000 employees in more than 150 countries.

We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values. Finally, we care about others and build relationships based on honesty, respect, and trust.

At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, and we encourage applications from women and Aboriginal and Torres Strait Islander people.

About the Opportunity

The Business Process Training Specialist is responsible for developing, delivering and managing the training material, manuals, reference documents for use by end users and support sales area Service Operations key users and administrators with business process applications in Service operations.

This role is a full-time requirement, however Sandvik recognises the desire for flexible working options. Flexible employment arrangements include condensed working weeks, working from home, flexible start/finish times, etc.  

This role is permanent full-time Monday to Friday and can be based out of our Milton, Perth or Heatherbrae offices.

Areas of Responsibility

The ideal candidate would possess the following:

• Develop, publish and continually improve global training in support of Service Operations systems and business processes        
• Develop and publish Service System documentation as required, inline with current document taxonomy.
• Manage, support and promote Service Operations Super User network.
• Organize and host training sessions and webinars in collaboration with system specialists and local Super Users
• Review and improve training approach pedagogy.
• Conduct on-site training on Service Systems and related business processes (including Maximo, ERP system and other related applications)
• Develop and manage e-learning materials
• Provide systems and process training to support Maximo, and other system implementation projects

About you

You are a practiced Learning & development Professional, with a Cert IV in Training and Assessment a distinct advantage. You are able to work with provided technical information and be comfortable delivering to groups, either virtually or in a classroom environment. You can develop and manage training materials and work with key stakeholders to promote the most effective use of the systems. Exposure to Maximo or Aurora is not essential but would be highly regarded.

You are able to work in an international environment with multicultural colleagues, you are adaptable and flexible, and passionate about working in an organisation that promotes learning. You are a clear communicator and have strong interpersonal skills. You are able to drive change able to identify customer needs through effective questioning and communication

What we offer 

• Generous Superannuation contributions - Above the industry standard. 
• Comprehensive Employee Benefits Program – Salary sacrifice options, and a Length of Service Recognition program. 
• Employee Referral program – Earning up to $5,000 per successful referral 
• Company-wide bonus – To reward your hard work and dedication. 
• Company-funded paid parental leave – Including superannuation contributions during the leave period. 
• Extensive training opportunities – From internal programs to contributions towards external studies. 
• Sandvik Wellness Program – Support and enhance your health and wellbeing. 
• Ongoing development opportunities – Extensive internal and external training opportunities

How to apply  

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

HR Operations Specialist

Alexis Mckechnie

For further information please contact [email protected]