Job Posting Title:

Co-op IT Support

Req ID:

10145055

Job Description:

Have you wondered how your skills and talents could translate into the world of animation? Our Internship Program dives into the craft, technology, and operations behind our animated films while developing your skills and connecting you to industry mentors. You'll learn what it means to be a part of a collaborative team and how your unique talents can grow within our studio. Find yourself immersed in hands-on projects and learning guided by our artists, technologists, and production leaders. Learn more about our filmmaking process here.
At Disney Animation, we’re a creative studio powered by a team of makers, developers, and designers who rely on simple, fast, and reliable tools. Our internal Helpdesk team is here to keep things running, and always looking for smarter ways to solve recurring challenges.
We’re looking for a System Administrator Intern who is comfortable in a Mac and Linux environment, passionate about user support, and interested in discovering tools that improve how support flows. This role is a mix of hands-on help desk experience and project-based development, with room to explore technical solutions that reduce friction for users and our IT team alike.
Project Includes:
You’ll start by getting to know our environment, our team, and our support patterns, then shift toward helping us design and prototype smarter support tools based on what you’ve learned.
Day-to-Day Support:
● Provide Tier 1 and Tier 2 support for our Mac and Linux-based studio environment.
● Help with onboarding/offboarding, software installs, account management, and user troubleshooting.
● Document technical issues, recurring questions, and internal processes. Support internal IT systems and assist with monitoring and maintenance.
Project Work:
● Analyze support trends to identify repetitive and time-consuming workflows.
● Collaborate with the IT team to help design lightweight tools or solutions to streamline support.
● Prototype and test user-facing tools that improve internal support (e.g., knowledge surfacing, ticket triage aids, self-service resources).
● Use your technical background (e.g., scripting, web dev, or coursework in
automation or machine learning) to explore ways to make support faster and
more scalable.
Key Qualifications:
● Currently enrolled in Computer Science, Information Technology, or a related program.
● Strong interest in systems and customer support, especially in creative or technical
environments.
● Experience with macOS and Linux environments, including command-line
familiarity.
● Comfort with scripting or basic programming (e.g., Python, Bash, or Shell).
● Curiosity about how systems can scale, and how small tools can have a big
impact.
● Good grasp of emerging technologies (AI, ML)
Bonus Qualifications:
● Have experience building bots, automations, or small web tools (even as side projects or
in school).
● Have worked with APIs or integrations between platforms.
● Familiarity with ticketing systems (ie: Jira)
● Enjoy solving problems at both the technical and user-experience level.
To Apply:
Please submit your resume and a short note on why this opportunity interests you. If you’ve built
tools or explored support-adjacent projects (scripts, bots, prototypes), include links or
descriptions we’d love to check them out.
Program Details:
● Location: Vancouver, BC
● Program Length: May - August
● Eligibility: Must be at least 18 years old and enrolled in an accredited college/university
during the semester prior to the internship.
● Must possess unrestricted work authorization and provide full availability for the entire
program duration.
The Walt Disney Company is an Equal Opportunity Employer.
The pay rate for this role in Vancouver is $30 CAD per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

The pay rate for this role in Vancouver is C$30.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits.

Job Posting Segment:

WDAS Van Tech

Job Posting Primary Business:

WDAS Van Tech

Primary Job Posting Category:

General TD

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Vancouver, BC, Canada

Alternate City, State, Region, Postal Code:

Date Posted:

2026-03-09