Delegate Sales Specialist

Posted:
12/3/2024, 6:12:56 PM

Location(s):
London, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

We're looking for a Delegate Sales Specialist to join our team in London as part of our Marketing function.

Your team: You will be working with the Commercial, Marketing and Customer Experience teams to deliver the volume and value delegate targets for Money20/20 Europe.

Your Role: You are commercially driven but also understand you are an Ambassador for Money20/20 and for the brand overall, able to communicate the value of what we do to the diverse ecosystem in which we operate. You will be self-motivated, positive, optimistic yet realistic and keen to provide full feedback on progress so that other colleagues are able to provide support and guidance.

Key Responsibilities

  • Achieve a personal revenue target via outreach to prospective delegates
  • Accurate processing of orders into our delegate & finance system, following up on outstanding payments and facilitating ease of payment as required
  • Creation of reports, charts and tables that demonstrate activity & progress on a weekly basis
  • Accurately recording the status of conversations with clients and potential clients so we gain greater understanding of the reasons for attendance and non-attendance
  • To be an expert in all elements of Money20/20 so delegates have a clear picture of the show look & feel
  • To be an expert in all the Money20/20 products, ensuring the queries & sales leads can be passed to the correct teams for effective follow up
  • Providing excellent post-purchase customer service, liaising with our Customer Experience team to ensure that the delegate experience post purchase is smooth and seamless between point of purchase and arriving in Las Vegas
  • You are an advocate and ally for diversity, equity and inclusion

Your Experience

  • You will have a history in events, working closely with cross functional teams to develop value prop for key personas
  • You have experience in direct sales - both via phone and email follow up
  • You have delegate sales experience with key account work and negotiation tactics
  • You are detail oriented, built for follow up and are experienced with weekly reporting

If you don't meet every single requirement, we'd still encourage you to apply. At Money20/20, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply.

Who are we?

Money20/20 is the world’s leading premium content, sales and networking platform for the global money ecosystem.

From in depth analytics to inspirational speakers, our world-class insight and networking opportunities help our customers stay ahead – powering strategies and switching mindsets.

The future promises a faster, smoother, more connected money ecosystem. Money20/20 promises the clearest, sharpest vision of what’s next. Find out more at money2020.com.

Money20/20 is part of Ascential. Ascential takes the world’s leading brands to the heart of what’s next for their industries. We do this through our events, intelligence products and advisory services. Our 700+ people serve a global customer base from more than 100 countries in the large and growing Marketing and Financial Technology sectors. Ascential is part of the Informa Group.

Why Choose Us?

Two divisions. Three continents. One great culture - we want working for Ascential to be the best career move you’ve ever made.

Ascential is a people-powered company, and we’re committed to supporting diversity, equity and inclusion. We publish an annual DEI Report, setting out our goals and progress. We invest in Employee Groups including Able to Thrive, Ascential Pride, Black in Business and Empower Women’s Network. And our inclusive recruitment practices and early talent programmes help us to bring curious, passionate people from every walk of life into our team.

We’re committed to ensuring that the impact of our business on our environment - and the communities we operate in - is a positive one. That means making sure that each event we run is the most sustainable it’s ever been. We also default all of our pension plans to sustainable options, so that our people’s savings are invested in ways that help rather than hinder our planet.

Helping people to connect and drive progress isn’t a business-only goal. We know that the world is a better place when we lead with heart, so we support charitable causes that make a difference. We provide opportunities to give back through Volunteer Days and our charity partnership with Media Trust.

We value output, not hours. Most of our roles ask for 1-2 days a week in your nearest office. But if that’s not possible for you, let’s talk. Flexible work conversations are actively encouraged here.

Only you know what’s most important to you. That’s why we offer a benefits and wellbeing package that you can tailor to your needs. Some of these include:

  • 25 days of holiday per year  - with an option to buy/ sell upto 5 days
  • Pension, Life Assurance and Income Protection
  • Access to either our commission, bonus or profit share schemes, dependent on the role
  • Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme
  • Employee assistance programme, season ticket loans and cycle to work scheme
  • Volunteering opportunities and charitable giving options
  • Learning and development opportunities, to encourage and empower everyone to grow

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.

If we inspire you, why not join and inspire us?  Find out more