Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s KYC Operations Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The Junior Analyst in KYC Operations is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

What you will do

• Conduct customer outreach activities via phone/letters to obtain client information, account usage details, and to update client profile information
• Formulate findings based on outreach and analysis and identify appropriate action for resolution
• Document and track all findings and outcomes of each investigation
• Handle complaints and/or appeals related to customer outreach processes and working with internal team to assist in resolution, as necessary
• Evaluate equipment and/or staff resource allocation to identify potential issues that may impact department workflow.
• Assist with reviewing reports in Excel and obtain missing data elements through various research systems, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we need from you

• University degree
• Interest in AML and KYC
• Fluency in English
• Articulate in both written and verbal communication
• Attention to detail
• Ability to manage performance and targets in a fast paced, pressured environment

Education:

• University Degree

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights of our core benefits include:

• Award winning pension
• On-site health services
• Private medical insurance packages to suit your personal circumstances
• Paid parental leave
• Generous holiday allowance starting at 20 Days plus bank holidays; increasing with tenure

Sound like Citi has everything you need? Then apply to start your career with the world’s most global bank and discover the true extent of your capabilities.

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Job Family Group:

Compliance and Control

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Job Family:

Business KYC

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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