Posted:
11/12/2025, 10:57:38 PM
Location(s):
Warsaw, Masovian Voivodeship, Poland ⋅ Masovian Voivodeship, Poland
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Review and investigate exceptions in financial systems.
Support internal teams by responding to operational queries and assisting with issue resolution.
Escalate complex issues to senior team members or relevant departments when needed.
Document actions taken and maintain accurate records in line with company procedures.
Communicate with internal stakeholders to ensure timely resolution of issues.
Participate in team meetings and contribute to process improvement discussions.
Learn and apply regulatory and compliance requirements relevant to payment operations.
Assist in preparing basic reports and summaries for internal use.
Qualifications:
High school diploma or equivalent; a degree in finance, economics, or business is a plus.
Previous experience in customer service, administration, or financial operations is beneficial but not required.
Willingness to learn and grow within a structured operational environment.
Skills & Competencies:
Proficient in English at a B2 level (Upper-Intermediate), both written and spoken.
Strong attention to detail and accuracy.
Basic analytical and problem-solving skills.
Ability to work well in a team and communicate clearly.
Familiarity with Microsoft Office (especially Excel and Outlook).
Interest in financial services and operational processes.
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Posting may be closed earlier due to high volume of applicants.
Website: https://www.usbank.com/
Headquarter Location: Minneapolis, Minnesota, United States
Employee Count: 10001+
Year Founded: 1863
Industries: Financial Services