Area Manager

Posted:
8/15/2024, 11:14:19 AM

Location(s):
Carlsbad, New Mexico, United States ⋅ New Mexico, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

JOIN THE PEOPLE POWERING KODIAK        

Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry.

Position Summary

First-level management position that supervises the Field Service Technicians and operation of compressor packages and equipment including rentals within one Area.  Works with Supervisor and Technicians to communicate, troubleshoot and ensure, safe, efficient, and economical day-to-day operations.  Develop and maintain customer relationships.

Essential Duties & Responsibilities

  • Provide guidance to Supervisors and Technicians
  • Hire, train, and develop Technicians and Supervisors
  • Assess performance of Technicians and Supervisors and provide performance improvement plans when possible
  • Perform and schedule routine maintenance and repair on equipment
  • Ensure guaranty of 98% mechanical availability
  • Participate in HSE meetings and safety standards implementation in operations
  • Collect, record, and approve data (service report, GFS, Ops, runtime reports)
  • Oversee the maintenance and assist with the movement of equipment
  • Respect and maintain property including vehicles, tools and equipment
  • Ensure all equipment is in clean and presentable condition
  • The ability to work weekends, holidays and potential overtime.
  • Must be willing to respond to call-outs and travel.
  • Complete necessary business reporting on Field team efficiency 
  • Act as a subject matter expert in unit processes and procedures 
  • Ensure team is working effectively with one another to maintain units  
  • Ensure any customer specific needs are met during maintenance 
  • Report and quickly resolve any unit issues
  • Analyze customer feedback for process improvement opportunities
  • Communicate clearly and frequently with other Operations teams
  • Manage competing demands and efficiently prioritizes tasks
  • Work across areas and regions seamlessly 
  • Report to Regional Manager of Operations on key metrics
  • Manage monthly oil sample program, ensure samples are taken and processed accordingly
  • Interact with Kodiak Sales team and attend customer meetings as needed
  • Ensures assigned office buildings are maintained and kept clean
  • Ensures environmental controls are maintained (waste, oil, oil filters, scrap iron, etc.)
  • Responsible for the Area’s financial performance and understands financial reports
  • Perform any additional, miscellaneous tasks as delegated 

                                                                                                                                      

Education, Experience and Training

  • Communication and customer service skills
  • OEM, trade school, or comparable work experience in a related field/industry
  • Day-to-day completion of job responsibilities with minimal supervision
  • Strong mechanical intuition or ability
  • Comprehension of OEM and miscellaneous technical manuals, literature, and programs
  • Operation of commercial vehicles and cranes
  • Valid driver license with a Motor Vehicle Record (MVR) within the acceptable parameters of company policy
  • Ability to troubleshoot electrical issues
  • Certified Caterpillar training preferred
  • Ariel Performance and Compressor training preferred
  • Microsoft Office suite (excel, word, outlook)
  • Valid Driver’s License, with Motor Vehicle Record (MVR) within the acceptable parameters of Company Policy, required.
  • Ability to read, write, speak, and understand English
  • Minimum 4 years’ gas compression experience operating position required

Physical Demands

  • Extended or non-traditional working hours may be required
  • Intermittent lifting of > 50lbs from the ground
  • Must be able to stand or walk on uneven terrain, climb personnel stairs and ladders, stoop, squat and/or crawl depending on the directed task
  • Exposure to extreme temperatures, weather conditions and environments on a location-by-location basis
  • High noise environment (>85 dbA) will occur with ear protection
  • Potential controlled, exposure to hazardous chemicals
  • Requires an employee to frequently type and use computer and other office equipment such as a copier, printer, calendar, telephone, etc.

Kodiak Gas Services is an Equal Employment Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.