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Job Category

Finance

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

As an ICM developer within Global Incentive Compensations (GIC), you will be responsible for developing, maintaining, and testing the systems used for compensating the Salesforce sales organization, as well as tools used by internal teams for their functions.

We are seeking a talented and motivated individual with hands-on experience in Incentive Compensation Management (ICM) to join our team. The ideal candidate will possess both strong technical skills and functional expertise to design, evaluate, and develop systems and processes that meet business user requirements and comply with IT and Finance audit guidelines. Additionally, expertise in Salesforce Data Management, including creating scenarios and seeding data, will be essential for the role.

The role will involve managing and optimizing our ICM platform, including customization, configuration, and integration of processes, alongside handling data management tasks within Salesforce. The candidate should have a good understanding of Salesforce administration and be capable of designing, implementing, and maintaining ICM solutions that drive effective sales compensation strategies.
 

Key Responsibilities:

ICM (Incentive Compensation Management):

• Understand incentive compensation models, including commission structures, bonus programs, and sales performance metrics within Salesforce.

• Strong experience with compensation systems (Spiff, Everstage, Captivate IQ, Varicent, or Xactly).

• Develop and test processes within Xactly Connect or other ETL tools to support movement of reference and transactional data.

• Provide regular analysis and insights into compensation plans, recommending improvements based on system data.

• Manage the sales compensation workflow, ensuring timely and accurate payments.

• ICM implementation experience.

Salesforce Data Management:

• Conduct data imports/exports and cleanup activities as needed.

• Experience in Salesforce Administration, SOQL, Apex, JavaScript (Lightning), and VisualForce is preferable.

• Ensure data integrity and enforce best practices for data governance in Salesforce.

Collaboration and Communication:

• Provide regular updates and reports to stakeholders about ICM performance.

• Stay current on best practices and emerging technologies in Salesforce administration and ICM management.

Skills and Experience:

• A minimum of 2 years of experience is required, 3 to 5 years preferred.

• Degree in Computer Science, Information Systems, or equivalent industry experience in application and software development.

• Understanding of database infrastructure and concepts.

• Experience developing customer-facing interfaces.

• Good communication skills.

• Problem-solving ability for high-level software and application issues.

• Familiarity with Agile (scrum) framework is preferred

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