Job Description:
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.
We are seeking a highly skilled and motivated Ingenium Business Analyst to join our team. The successful candidate will play a key role in collaborating with stakeholders to gather and analyze business requirements, translating them into functional specifications for implementation on the Ingenium platform. This position requires a strong understanding of insurance business processes, coupled with technical proficiency in the Ingenium system. The ideal candidate will possess excellent communication skills and a proactive approach to problem-solving.
Job functions and responsibilities:
- Leading and participate in the design, development, and improvement of insurance and financial products.
- Working closely with various business stakeholders to understand, document, and implement new or modified business solutions and processes.
- Gathering, analyzing, and documenting business requirements, and coordinating with developers to create system specifications.
- Documenting use cases and user stories, as well as conducting functional integration testing to ensure the smooth operation of systems.
- Identifying test scenarios, preparing test plans, and executing acceptance testing for developed programs.
- Collaborating with technical teams to support the implementation of system enhancements and process changes.
- Actively seeking ways to improve efficiency and enhance the client experience and implementing these improvements as necessary.
- Identifying opportunities to streamline business processes, reduce manual work, and improve turnaround times.
- Identifying areas for improvement and enhancement in existing and new systems.
- Facilitating change management by addressing issues and potential impacts or benefits of proposed system changes.
- Creating and maintaining manual and system procedures to support business needs.
- Providing post-implementation and production support, including analyzing and addressing production problems raised by users.
- Conducting systems training for the business community as needed.
- Providing guidance and mentorship to other resources, ensuring knowledge transfer and readiness post-project.
Qualifications:
- Bachelor’s degree in computer science, Information Technology, or related field.
- Previous experience as a business analyst or developer working on projects related to INGENIUM, whether it involves implementation, upgrade, or enhancement.
- Understanding the architecture of INGENIUM and hands-on experience on business process functionality.
- Proven record of consistently meeting or exceeding desired business outcomes through modifications to INGENIUM and integrated software applications.
- Consistently met or exceeded desired business outcomes through customization of INGENIUM and integration with software applications.
- Highly familiar with all stages of the INGENIUM project and life insurance product Software Development Life Cycle (SDLC).
- Ability to demonstrate practical knowledge of INGENIUM's product and its functionality within business processes.
- Understanding and experience with all stages of the INGENIUM project lifecycle, from inception to deployment and maintenance.
- Familiarity with various life insurance products such as whole life, term, disability, universal life, wealth, and health products.
- Previous experience working within an Agile environment, implying familiarity with Agile principles and methodologies.
- Strong analytical abilities are crucial for accurately understanding and documenting complex business requirements within specified timeframes and budget constraints.
- Strong interpersonal, consulting, and communication skills, with the ability to effectively communicate complex concepts to various stakeholders.
- Ability to quickly learn and adapt to new technologies, processes, and changing priorities in a fast-paced work environment.
- Proficiency in planning, prioritizing, and executing work, as well as identifying issues and providing timely solutions.
- Must have strong analytical and conceptual skills, good interviewing skills (for data gathering/business requirements preparation)
- Possesses good oral and written communication skills as well as good interpersonal skills.
- Preferably with exposure to Life Insurance systems & operations.
Work Environment
DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.
In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.
Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.
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