Posted:
4/23/2025, 3:31:11 AM
Location(s):
Charlotte, North Carolina, United States ⋅ North Carolina, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Location:
Charlotte, NC - Old Dowd Rd - Filling industrial - Microbulk*Maintain customer gas and equipment pricing in relevant databases
*Maintain equipment, maintenance, and technician records in SAP
*Monitor and provide administrative support related to state vessel inspection records
*Daily billing of regional microbulk deliveries with related support (provide POD's, request PO's, general billing questions)
*Administrative support for sales team (proposals, agreements, amendments, sales reports, etc)
*Other administrative duties as necessary to support the regional bulk business
* Data entry of customer accounts, contract maintenance and pricing, and entry of customer credits into SAP.
* Assists in maintaining, weekly, monthly, and annual reports.
* Researches customer issues as it pertains to invoicing, cylinder balances, or any other account information
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Required Education/Licensing:
High School Diploma or GED Required. Associate’s degree or higher preferred.
Prior administrative support experience preferably in the welding or gas industry and/or supporting sales. In lieu of experience, may consider additional education beyond the minimum required as a trade-off.
Prior experience using SAP and/or databases a plus.
Exhibits customer focused behavior such as building positive relationships and strives to understand customer’s needs, both internal and external.
Interpersonal skills with ability to deal with difficult situations in a diplomatic and professional manner.
Creative problem solving skills.
Detail-oriented.
Excellent oral and written communication and interpersonal skills. Ability to adjust communication method based on customer situation. Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
A positive approach and willingness to learn coupled with the ability to work in a team environment.
Ability to work independently and under some pressure to meet deadlines.
Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
Proficient working knowledge of Microsoft Office applications (Word, Excel, and Outlook).
Math skills to include the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percentages.
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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.
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Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.
Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [email protected].
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Website: https://airgas.com/
Headquarter Location: Radnor, Pennsylvania, United States
Employee Count: 10001+
Year Founded: 1982
IPO Status: Delisted
Industries: Industrial ⋅ Medical ⋅ Retail