Network Operations Representative

Posted:
8/23/2024, 3:27:29 PM

Location(s):
Karnataka, India ⋅ Uttar Pradesh, India ⋅ Noida, Uttar Pradesh, India ⋅ Pune, Maharashtra, India ⋅ Hyderabad, Telangana, India ⋅ Kolkata, West Bengal, India ⋅ Delhi, India ⋅ Haryana, India ⋅ Chennai, Tamil Nadu, India ⋅ New Delhi, Delhi, India ⋅ Tamil Nadu, India ⋅ Bengaluru, Karnataka, India ⋅ West Bengal, India ⋅ Telangana, India ⋅ Gurugram, Haryana, India ⋅ Maharashtra, India

Experience Level(s):
Mid Level

Field(s):
Operations & Logistics

Project Role : Network Operations Representative
Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.
Must have skills : Unified Communication and Collaboration Operations
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : BE or Btech

Summary: As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. A typical day in this role involves ensuring the smooth functioning of telecommunication networks and providing timely support to customers. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure the smooth functioning of telecommunication networks. - Manage the life cycle of telecommunication network elements. - Integrate and configure telecommunication network elements. - Manage back office system data records. - Support customer activations and configuration adjustments. - Provide timely support to customers. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Operations. - Good To Have Skills: Experience with network troubleshooting and problem-solving. - Strong understanding of telecommunication network operations. - Experience with telecommunication network integration and configuration. - Knowledge of back office system data management. - Familiarity with customer activation processes. - Ability to troubleshoot and resolve telecommunication network issues. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 3 years of experience in Unified Communication and Collaboration Operations. - This position is based at our Bengaluru office. - A BE or Btech degree is required.

BE or Btech

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

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