Company:

Description:

Under close supervision, provides basic, on-call rotational production support, resolves routine issues and adheres to change controls.

Applies functional knowledge to assist with routine production issue resolution and escalates more routine issues.

Under direct supervision, provides support to help ensure application availability, reliability and stability; assists with the documentation of root cause analysis of some in-scope, routine incidents.

Under close supervision, provides engineering support and technical evaluation of application software and middleware, as well as provision of support and technical evaluation of software components.

Performs routine, assigned activities to help improve service efficiency and effectiveness and application performance.

Conducts basic analyses/research to support cross-OpCo technical design and engineering projects, as directed by manager/supervisor

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.