Posted:
7/29/2024, 5:00:00 PM
Location(s):
Ontario, Canada ⋅ Belleville, Ontario, Canada
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.
Why this role is important?
What you'll do:
Provide exceptional customer experience to clients
Contact customers prior to deliveries
Deliver orders to clients, and review any special delivery requests
Ensure logs and proper paperwork are completed according to established guidelines
Set-up equipment in client’s home
Analyze and repair basic mobility devices and restore to working state
Ensure authorization has been completed before initiating repairs
Instruct clients in the proper use of product
Provide basic assessment and quotes on repairs
Reference the manufacturer manuals, diagrams as support for issues that are proving more difficult
Accountable for tools provided
Provide instruction on proper and safe use of equipment, as required
Follow cash handling policies and procedures
Perform general warehouse duties – shipping, receiving, stocking shelves, picking
Responsible for regular maintenance and cleanliness of vehicle, daily vehicle check
Demonstrate a professional image, including clean and complete uniform with name badge
Observe and align with all health and safety regulations and company policies
Learn and understand new products and services
Perform other duties as required
Commitment to promoting a workplace of inclusiveness and belonging
What you bring:
Valid driver’s license in good standing, with a clean driving record
Ability for heavy lifting (as much as 75-100 lbs.) is required.
Mechanical proficiency an asset
Ability to work independently with minimal supervision
Flexible to work various shifts and work on-call if required
Available for on-call services outside regular business hours
Previous delivery skills an asset
Previous Healthcare industry experience an asset
High School Diploma
Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.
How You’ll Succeed:
At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
Employment Type:
Part timeType of Role:
RegularShoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Website: https://shoppersdrugmart.ca/
Headquarter Location: Toronto, Ontario, Canada
Employee Count: 1001-5000
Year Founded: 1962
IPO Status: Private
Industries: Health Care ⋅ Mobile Apps