Posted:
9/2/2024, 1:19:23 PM
Location(s):
Santiago, Santiago Metropolitan Region, Chile ⋅ Santiago Metropolitan Region, Chile
Experience Level(s):
Mid Level
Field(s):
Customer Success & Support
Full-time, permanent position.
Base salary will be in the range $78,944.40- $87,750.37+ 17% Superannuation (HEW Level 5)
Based at our St Lucia Campus
We are seeking a motivated Student and Academic Administration Officer in the School of Biomedical Sciences to provide high quality customer service through the delivery of friendly, helpful, accurate, and informative advice and services to students, professional and academic staff. This position is responsible for completing a diverse range of administrative processing tasks and associated day-to-day problem resolution and maintenance of administrative systems.
Key responsibilities will include:
Provide accurate and timely information to students, staff, and stakeholders, and process student applications and documentation in line with university policies and legislation.
Process applications and documentation for students in relation to admission, examinations, assessments, course enrolment and other student administration tasks.
Perform academic administration tasks, update course materials, and assist with procedure documentation, process reviews, and maintaining the accuracy of university information.
Prepare, analyse, and interpret reports from information management systems, and perform other duties as reasonably directed
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
26 weeks paid parental leave or 26 weeks paid primary caregiver leave
17% superannuation contributions
17.5% annual leave loading
Access to flexible working arrangements including, purchased leave,
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
On campus childcare options
Cheap parking (from just $5.75 a day)
Salary packaging options
An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training.
A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.
Demonstrated ability to establish priorities and meet deadlines.
High level of attention to detail and accuracy in written work.
Ability to exercise initiative and judgment and to work independently and autonomously.
High level written, oral and interpersonal communication skills.
The ability to work collaboratively and effectively within the team and across other organisational units.
A strong orientation to the provision of a high level of customer service.
An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.
Experience in a tertiary education institution or other large organisation in an area related to student administration would be highly regarded.
Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, Business Objects, InPlace and the use of CRM systems would be desirable.
The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia and criminal check.
For more information about this opportunity, please contact Manger, Student and Academic Administration, Anita Kelly [email protected]
For application queries or a full job description, please contact [email protected] stating the job reference number (below) in the subject line.
All applicants must upload the following documents in order for your application to be considered:
Cover letter summarising how your background aligns to the ‘About You’ section
Resume
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.
Applications close Friday 13th September at 11.00pm AEST (R-42456). Please note that interviews have been tentatively scheduled for Thursday 19th September.
Website: https://uq.edu.au/
Headquarter Location: Saint Lucia, Queensland, Australia
Year Founded: 2014
Last Funding Type: Grant
Industries: Education