About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

At impact.com, we believe that our engineers should spend their time solving unique business problems, not fighting their tooling. We treat our internal platform as a product, and our software engineering teams are our customers.

As the Product Manager for Engineering Enablement, you will lead the strategy and execution of our Developer Experience (DX) Platform. You will be responsible for a portfolio that includes both internally built tools (such as our custom AI coding agents and our internal design system) and best-in-class vendor solutions (such as GitGuardian and Port).

We operate under the "Platform as a Product" philosophy (as popularized by Team Topologies and the Humanitec community). Your goal is to create a "Golden Path" for developers that makes the right way the easy way, reducing friction from "git init" to "production."

What You'll Do:

We utilize the Ravi Mehta Product Competency Framework to define excellence in this role. We are looking for a PM who excels in the following areas, specifically through the lens of Developer Experience:

1. Customer Insight (Domain Expertise required)

In this role, your "customers" are your peers — software engineering teams. You must have a high degree of domain expertise to understand their pain points.

• Empathy for the Dev: You don’t just look at "uptime" metrics; you look at "Time to 10th PR" and "Cognitive Load."
• Deep Research: You conduct user interviews with tech leads and junior devs alike to understand the friction in their local environments and CI/CD pipelines.

1. Product Strategy (The Build vs. Buy Equation)

Building for engineers is a unique strategic challenge. You will:

• Identify when to build custom solutions (like our AI Agents for automated code reviews) to gain a competitive edge.
• Identify when to buy and integrate industry standards (like GitGuardian for secrets management or Port for our internal developer portal) to accelerate our velocity.
• Help define what success looks like, and how we measure it.

1. Developer Experience Design (The DX version of UX Design)

We don’t just build APIs; we build experiences.

• You will lead Developer Experience Design, ensuring our internal tools have world-class documentation, intuitive CLIs, and seamless integrations.
• You’ll manage our Internal Design System, treating it as a product that enables frontend engineers to build consistent, high-quality interfaces at speed.

1. Product Execution

• You will define the roadmap for the Engineering Enablement team, translating complex technical requirements into prioritized epics.
• You will manage the end-to-end lifecycle of platform features, from discovery and beta testing with "early adopter" teams to company-wide rollouts.

What You Bring:

• Experience: 3+ years of Product Management experience, preferably within a platform, infrastructure, or developer-tooling organization.
• Technical Literacy: You are comfortable discussing API design, CI/CD patterns, and cloud-native architecture. You don’t need to write production code, but you should be able to read it and understand a developer's workflow.
• Product Mindset: Demonstrated experience applying product management principles (discovery, roadmapping, MVP) to internal infrastructure.
• Strategic Thinking: Experience managing a "Build vs. Buy" framework and defending those decisions to stakeholders.
• Communication: Ability to translate deep technical "how" into clear business "why" for executive leadership.

Special Application Requirement:

We believe that every Product Manager has a unique "shape"—a specific blend of strengths across the four quadrants of the Ravi Mehta framework (Product Execution, Customer Insight, Product Strategy, and Influencing People).

In your cover letter, please include a description (or a visual link) of your "PM Shape." * Tell us which of the 12 competencies are your "Superpowers" and which are your "Growth Areas."

• Specifically, highlight how your Customer Insight and Product Strategy strengths have been applied to technical products in the past.

Applications without a PM Shape analysis will not be considered.

Salary Range: $140,000 - $160,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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