Job Description

Are you a driven commercial professional passionate about making a real difference in the lives of oncology patients? Join a leading global healthcare company where your expertise will directly shape the future of cancer care in Bulgaria. 

Purpose of the Position 

As a Key Account Manager Oncology, you will be the face of our oncology portfolio in the Varna region, managing relationships with diagnostic physicians—including breast surgeons, ENT specialists, and urologists. Your mission is to deliver a highly effective customer experience, ensuring we provide real value to patients, payers, and physicians, and to position our company as a trusted partner in the diagnostic pathway of oncology care. 

Welcome to Our Team 

You will be part of our Bulgarian Oncology Business Unit, reporting to the Associate Director, Field Operations Oncology Bulgaria. You'll join a diverse team of 12 professionals with backgrounds ranging from pharmacy and medicine to biology and beyond. Working alongside our Oncology Brand & Commercial Management and Medical teams, you'll operate in a dynamic, cross-functional environment where collaboration, scientific excellence, and patient impact are at the heart of everything we do. Expect to spend approximately 60% of your time in the field, building meaningful relationships with key customers and stakeholders. 

Main Responsibilities 

• Drive Business Results — Achieve and exceed performance targets and KPIs within assigned accounts, while managing promotional budgets effectively. 

• Develop Account & Business Plans — Prioritize accounts, set strategic goals, and evaluate progress to maximize commercial impact. 

• Manage Tenders — Assess tender opportunities, craft competitive offers, and collaborate with stakeholders to shape tender outcomes. 

• Build Key Relationships — Establish and nurture long-term partnerships with key decision-makers, including hospital directors, department heads, pharmacists, and health committees. 

• Deliver Expert Customer Engagement — Anticipate customer needs and provide approved clinical and therapeutic solutions, leveraging deep knowledge of oncology standards of care, companion diagnostics, and emerging trends. 

• Execute Marketing Strategy — Implement and evaluate brand strategies locally, actively contributing insights and best practices to the Brand Team. 

• Lead Cross-Functional Collaboration — Initiate and coordinate projects across functions to address customer and business needs within your accounts. 

• Uphold Ethical Standards — Ensure all activities comply with local laws, company SOPs, and the highest ethical principles. 

Your Profile 

• Experience — Minimum 5 years of commercial experience in the pharmaceutical industry; oncology experience is a strong advantage. 

• Strategic & Analytical Thinking — Proven ability to develop business plans, identify opportunities, and translate insights into action. 

• Relationship Builder — Confident engaging with senior stakeholders and decision-makers across diverse customer types. 

• Self-Driven & Collaborative — Highly self-motivated with the ability to work independently while thriving in cross-functional team settings. 

• Language — Fluent in Bulgarian & English (conversational and written). 

What We Offer 

• A role within a globally recognized healthcare leader. 

• The opportunity to directly impact patient outcomes in a high-growth therapeutic area. 

• A collaborative, cross-functional team culture that values diverse perspectives and bold ideas. 

• A company culture rooted in ethics, integrity, and a genuine commitment to patients. 

Required Skills:

Business Opportunities, Commercial Strategies, Customer Engagement, Customer-Focused, Customer Segmentation, Lead Generation Management, Market Analysis, Marketing Strategies, Sales Account Management, Sales Reporting

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

04/29/2026

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