Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Linux
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are seeking a motivated and technically strong High Performance Computing (HPC) Cluster Engineer to support enterprise HPC environments, infrastructure operations, and security initiatives. The role involves working across cluster lifecycle management, automation, vulnerability management, and application support activities in a regulated, enterprise environment. Candidates should have strong fundamentals in Linux, Python, HPC systems, and infrastructure tasks, with a proactive and ownership-driven mindset.

Mandatory Technical Skills
1. Linux (RHEL, Filesystem hierarchy – Mandatory): System administration, troubleshooting, and command-line operations
2. Python: Scripting, automation, and application support
3. Access Control & Security: User access management, role-based access control, security compliance
4. ServiceNow: Incident, change, and service request handling
5. Infiniband: High-speed interconnect configuration and troubleshooting
6. Windows: Server and desktop-level administration
7. DevOps & Automation: JIRA, Ansible, CI/CD exposure, automation mindset
8. Lifecycle Management: ITIL standards, documentation, deployment, maintenance, upgrades, and decommissioning
9. SAFE Experience: Agile way of working
10. Vulnerability Management: Identification, remediation, and compliance
11. Automated Testing: Test planning, execution, and reporting
12. Application Support (L1/L2/L3): Troubleshooting, escalation, and resolution
13. Application Stack Management: Install, compile, test, and maintain user applications
14. Application Deployment & Testing: End-to-end deployment and validation
15. Infrastructure Tasks: Build and CMake, system monitoring, maintenance, and operational support.

Roles and Responsibilities
1. Manage the application stack and user applications.
2. Business user comes with developed code and the code need to be installed using package mangers on Linux(RHEL)
3. Sometime the code still needs to be compiled using cmake
4. Once installed the package, the resource needs to test the application in collabaration with the business user.
5. 1st and 2nd line support, best effort, Dutch business hours, Service desk communication skills in English with the Business
6. 2nd line is about solving issues on the cluster, HPC knowledge is a bouns.
3rd line support is done by the ASML people in the team.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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