About the Role

Uber Freight is seeking a high-visibility, customer-facing logistics professional for a role embedded onsite at the Schneider Electric office hub in Franklin, TN. You’ll be part of a fast-paced team responsible for ensuring shipments move smoothly across a complex, time-sensitive global supply chain network.

In this role, you are not just monitoring freight—you are actively managing live shipments, tracking and tracing loads in real time, resolving exceptions, and driving performance improvements for Schneider Electric.

You’ll work a hybrid schedule (3 days onsite, 2 days remote) with onsite days Tuesday–Thursday. Standard working hours are 7:30 AM – 4:30 PM or 8:00 AM – 5:00 PM.

What The Candidate Will Do

•   Monitor, track, and trace shipments using Schneider Electric’s Control Tower “hot board,” focusing on high-priority and at-risk loads
  • Provide real-time shipment updates and proactively escalate and resolve issues including delays, customs holds, missing shipments, and other exceptions
  • Maintain basic reporting and shipment visibility tracking, ensuring data accuracy across systems and tools
  • Participate in daily SIM and Control Tower meetings with carriers, plants, and distribution centers
  • Act as a key point of contact for identifying and resolving operational breakdowns across the network
  • Maintain accurate shipment visibility using internal tools and systems (Hot Board, Freshdesk, TMS, email platforms)
  • Lead weekly internal reviews to analyze shipment issues, resolution outcomes, and performance trends
  • Identify root causes of recurring issues and drive continuous improvement initiatives
  • Partner with carriers, plants, distribution centers, and internal transportation teams to resolve escalations
  • Ensure timely communication and accurate updates across all stakeholders

Basic Qualifications

• High school diploma or GED equivalent
• 2+ years of relevant experience in transportation or logistics (A Bachelor’s degree in Supply Chain or a related field may be considered in lieu of experience)
• Intermediate proficiency with Microsoft Office Suite or Google Workspace

Preferred Qualifications

• Bachelor’s degree in Transportation, Logistics, or Supply Chain Management
• 3+ years of logistics or transportation experience
• Strong analytical mindset with exposure to BI tools (Tableau preferred)
• Advanced proficiency with Microsoft Office Suite or Google Workspace

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more.  US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

About Uber Freight 

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.