At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Overview

TruStage Digital Assets, LLC is launching TruStage Stablecoin ($TSDA) to power the future of digital asset payments for the credit union industry and beyond. TruStage Stablecoin will serve as a fully-reserved, institution-focused stablecoin purpose-built for financial institutions. As one of the first stablecoins designed specifically for credit unions and banks, TruStage Stablecoin enables faster, lower-cost, and more efficient digital payments to help banking institutions remain competitive in an evolving financial landscape. 

Job Description:

This leadership role plays a critical part in managing the day-to-day operations of TruStage Digital Assets and is responsible for engaging in the strategy, execution, and operational excellence of TruStage Stablecoin (the Program).  As Director of Operations, this role will drive the end-to-end lifecycle of stablecoin operations, ensuring scalable, compliant, and partner-enabled delivery of digital asset capabilities.
As a key leader, this position will play a major role in the integration, management, and growth of a broad network of financial institutions, fintech platforms, and technology partners to deliver innovative stablecoin solutions. This role will lead cross-functional coordination and execute the Program’s partner ecosystem strategy to achieve measurable business outcomes.

Job Responsibilities:

List of general activities, duties and/or tasks typically performed within the job.

Operational Strategy & Execution

• Lead the operational execution of TruStage Stablecoin, including issuance, redemption, transaction monitoring, and liquidity processes.
• Establish and maintain policies, procedures, and controls to ensure operational integrity, scalability, and regulatory compliance.
• Own operational governance including risk management, audit readiness, and security oversight for stablecoin custody and distribution.
• Monitor operational performance through KPIs and reporting including on-chain analytics, to drive continuous improvement and inform leadership decisions.
• Partner with treasury and investment management to coordinate daily reserve operations supporting the TruStage Stablecoin.
• Oversee on-chain operations, including wallet provisioning and access, key management protocols, and smart contract administration. Lead incident response procedures, including coverage, root cause analysis, and post-incident reporting to executive leadership.

Partner Management Strategy

• Define and execute a comprehensive enabling partner strategy to support stablecoin distribution and platform integration.
• Manage the full lifecycle of various partner relationships, including financial institutions, fintech platforms, and technology providers.
• Drive partner integration across ecosystems (e.g., core systems, digital banking, payments, and API frameworks).
• Identify and onboard new partners to expand capabilities and deliver business outcomes.

Business Outcomes & Financial Management

• Execute a multi-year roadmap aligned to enterprise strategy and market opportunity for TruStage Stablecoin.
• Contribute to financial objectives by forecasting program performance, preparing budgets, and managing expenditures.
• Assess risks, analyze variances, and implement corrective actions to achieve business goals.

Leadership & Cross-Functional Collaboration

• Collaborate across product, engineering, compliance, legal, finance, accounting, sales and marketing workstreams to enable integrated solutions.
• Influence and align stakeholders to deliver consistent and scalable outcomes.

Market & Regulatory Awareness

• Monitor the digital asset landscape, including regulatory developments, emerging technologies, and market trends and recommend necessary modifications to the business strategy to respond to these developments.
• Apply insights to evolve strategy, drive innovation, and ensure long-term program sustainability.

Communication & Representation

• Represent program strategy and outcomes internally and externally to stakeholders and partners.
• Participate and lead presentations to executive leadership and the TruStage Board of Directors.
• Build and maintain strong relationships across the partner ecosystem and industry network.
• Coordinate publication of reserve attestations and operational disclosures, serving as an operational point of contact for regulators and auditors in coordination with Legal, Compliance, and Audit.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

List of general education, background and experience, knowledge, skills, and abilities typically required to effectively perform the responsibilities of the job. Also include any required licenses and/or designations.

• Bachelor’s degree in information technology, computer science, engineering, business, or related field, or equivalent combination of education and/or related professional work experience; advanced degree preferred.
• 12+ years of professional experience in operations, program leadership, or partner management.
• 3+ years of operational experience with stablecoins, digital assets, blockchain-based payments, or comparable regulated fintech industries.
• Digital asset and blockchain fluency.
• Demonstrated leadership experience with the ability to deliver results through teams and cross-functional collaboration.
• Experience managing complex programs and risks in regulated industries.
• Strong understanding of API ecosystems and integration strategies across technology partners.
• Proven ability to assess business risk, execute strategy, and drive measurable outcomes.
• Strong financial acumen and business insight.
• Preferred:
  • Knowledge of payments ecosystems, digital banking platforms, or lending systems.
  • Familiarity with credit union or other depository institution operations.
  • Experience scaling blockchain or digital asset platforms.
  • Contract negotiation and partner pricing experience.

#LI-EG

#LI-Remote

If you’re ready to help make a difference, apply today.  A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool.  This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward.  Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

 

Base Salary Range:

$141,300.00 - $262,800.00

 

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.