Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

As the world moves even more online due to the coronavirus pandemic, customers are connected and empowered like never before. Customers want an immediate, personalized, and consistent experience, no matter which channel they choose to engage with a brand. Sprinklr helps brands meet the demands of today’s customers by providing them with the insights they need to make every interaction matter. Sprinklr is a Customer Experience Management (CXM) platform for modern enterprises with 3000+ employees helping the world’s most valuable enterprises make their customers happier. Learn more about our culture and how we make our employees happier through The Sprinklr Way.

As a Demo Engineer, you will partner with the Sprinklr Solution Consulting team to develop innovative solutions for new and existing customers. In this hands-on role you will become an expert in Sprinklr’s platform and learn how to position the product in a sales environment to drive revenue. You will develop compelling product demonstrations, tailored customer insights and proposals to show customers how Sprinklr can impact their business. You will also build internal productivity tools leveraged by your peers on the Solutions Consulting team to scale our fast-growing business. Consider this your introduction to the Solutions Consulting sales role, spend some time learning and grow an exciting career at Sprinklr.

Work with Solutions Consultants across the globe to:
● Understand customer goals and challenges to create innovative and impactful demos in Sprinklr. Increase sales success and productivity by improving demo quality.
● Understand the business requirements of the Asia-Pacific and help us accelerate in the market
● Engineer creative solutions to highlight the value of Sprinklr and distinguish us from the competition.
● Become a go-to expert on the Sprinklr platform.
● Develop tailored customer insights content to support pipeline generation and value realization for prospects and customers.
● Provide thought leadership on demo development and execution. Identify opportunities for automation and repeatable processes and content.
● Develop demonstration preparation skills and presentation skills.
● Participate in the proposal preparation process to support winning new business.
● Prepare responses to RFI, RFP and business proposal developments.

What makes you qualified?

● Experience in social media, digital marketing, customer service, digital advertising and/or research

● Fluent in verbal and written communication in multiple languages (Japanese, Korean, Malay, Thai or Chinese)

● Able to multitask, prioritize and manage time effectively

● Exemplary verbal, presentation and written communication skills

● Experience with modern programming languages or understanding of Cloud

applications/platforms is a plus

● You are: Technically savvy and loves solving problems with technology, curious, detail oriented, a problem solver, a self-starter, motivated and passionate about technology

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.