Location:

Schwaig-Oberding, Bavaria, Germany

Job ID:

R0058903

Date Posted:

2024-09-11

Company Name:

HITACHI ASTEMO EUROPE GMBH

Profession (Job Category):

IT, Telecom & Internet

Job Schedule: 

Full time

Remote:

No

Job Description:

Includes the following for the specific of Sales Administration global function associated capabilities and processes.

Process design and implementation

• Define and own the Order-to-Cash (O2C) process from technical perspective, including customer EDI, at the global and enterprise level
• Collaborate with the business E2E process owners as well as functional departments on global, regional, and site level to implement standard O2C processes
• Work closely with E2E process owners, sales leaders and major stakeholders and ensure the process definition is aligned with the enterprise vision
• Work with IT and SI counterparts for successful solution validation, process design, solution implementation, testing, and roll-out
• Ensure compliance to corporate policies, regulatory guidelines and internal controls for concerned countries.
• Act as expert and focal point for the development and enhancement of the O2C solution and provide support to local super-users / stakeholders on crucial functionalities and/or issues

Process operations and optimization:

• Ensures the timely and accurate delivery of O2C Operations to internal customers
• Ensure that adequate and updated process documentation exists and is used
• Handle queries and escalations, respond to critical vendor and internal customer inquiries
• Drive innovation and implementation of new technologies to improve the O2C process
• Drive standardization and harmonization of O2C processes