Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

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Here's what we have to offer

• Competitive pay.

• Paid vacation, holidays, and sick time.

• Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.

• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.

• Encouraging and collaborative team environment.

• Dedication to safety through our Zero Harm policy.

• JCI Employee discount programs (The Loop by Perk Spot).

• This is an on-site position with a modified work schedule. The schedule is averaged over a three-week period and consists of 14 consecutive days on shift from 6:00 AM to 5:00 PM Central Time, followed by seven (7) consecutive days off. Candidates can either commute or stay on camp.

What you will do
Responsibilities include but are not limited to assisting the Construction Managers and Project Managers with coordination/ documentation, ordering of equipment for Install base projects including day-to-day general office duties as assigned for fire alarm, suppression and sprinkler.

How you will do it

• Operations Administrative Support uploading and Maintaining Projects and Contracts via Job Design/ BBI

• Monitor status of small projects (fire alarm, suppression, sprinkler) 

• Communicate with customers and sale reps as to when material and/or labor is required

• Ensure that required engineering is performed to meet customer expectations

• Coordinate with TIS supervisor and/or construction manager customer’s labor requirements

• Order equipment, ensure that customer receives material when needed

• Report to department managers project status

• Process change orders, releasing equipment, filing, Certificate of Insurance, Warranty Letters

• Billing of projects; compiling back-ups such as Certified Payroll, work tickets etc.

• Handling customer/ contract disputes as needed

• Coordinate delivery of equipment to the job site

• Coordinate delivery of close-out documents

• Creation of purchase orders for subcontractors

• Procurement and verification of project schedules

• Attend work in progress meetings

• Tracking of project RFI’s, change orders and other pertinent documentation

• Coordination/ Follow Ups with Sales Team in regard to project bookings; releasing of jobs from COE/ Credit holds etc.

• Assist with Accounts Receivable (AR)

• Act as the facilitator and point-person for information sharing between OTC, District, and select customers as directed by ACSM

• Support Dispute Resolution in resolving disputes when requested by the AR Collectors or the Dispute team

• Contact customers when identified as necessary as part of DMS or for very simple reasons

• Responsible for accounts payable

• Responsible for new vendor set up

• Time entry / payroll for field crew and project managers

• Cost transfers

What we look for
Required

• Proficient in Microsoft Windows, Word, EXCEL, Power Point.

• Knowledge of ACE, OAsys, Job Cost Systems.

• Valid driver's license with a good driving record

• High School diploma or equivalent

• Ability to multi-task and prioritize among assignments with a strong adherence to deadlines

• Excellent verbal and written communication skills

• Must be organized, detail-oriented and self-motivating.

• Must Pass a pre-employment background check

• Positive Attitude, Punctual and Accountable

• Experience dealing with customers 

Preferred

• Associates Degree preferred 

• 3 to 5 years of related experience

• Experience in a high-volume, customer service-oriented position 

• Electrical/ Construction industry experience is helpful 

HIRING SALARY RANGE: $55,000-80,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To  support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.