We are the Canadian Division of Stewart Title Guaranty Company, a leading provider of residential and commercial title insurance. As one of the largest title insurers in the world, Stewart Title specializes in providing our clients with exceptional service, deep expertise and innovative solutions to help close their real estate transactions with peace of mind.

A Client Care Specialist with our Operations Department in Toronto is responsible for answering calls including taking title insurance orders, responding to inquiries and processing title orders and final policies.

In order to support our Western Canada Division, the candidate should be willing/able to work from 8:30am to 5:00pm remotely Pacific Standard time (11:30 a.m. to 8:00 p.m. EST) – Monday to Friday. This is a one year contract position

Job Responsibilities

• Field client calls including taking title insurance orders, responding to inquiries and questions
• Prepare and distribute general correspondence, documents and information packages.
• Handle customer inquiries, questions and problems
• Liaise with our Underwriting Department on title/survey problems, policy questions and customer concerns.
• Provide high quality service to clients
• Other duties as required or assigned

Qualifications

• Excellent customer service skills and enjoy providing support over the phone
• Excellent organizational skills and ability to multi-task and meet tight deadlines
• Call Center experience an asset
• Some Real Estate Experience an asset
• PC skills and an understanding of the relationship between software and databases
• Proficient in MS Office products
• Eagerness to learn new applications and products
• Attention to detail
• Ability to work well in a team

Salary Range - $45,000 to $55,000 annually

Please note that salaries are dependent on various matrix including experience, education, skills etc.

Stewart Title is committed to accommodating persons with disabilities.  If you require accommodation during any aspect of the application process, please let us know.  We can be reached by:

• Email ([email protected])

• Telephone: 416.307.3300 (please ask to speak to a Human Resources representative)

• Mail: 200 Bay Street, North Tower, Suite 2600, Toronto, ON M5J 2J2

• Fax: 416.981.7214

Privacy

Your privacy is important to us. We consider and define Personal Information as any data relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a photo, an email address, bank details or posts on social media. We only collect, store, use and disclose Personal Information from prospective and current employees for legitimate employment, legal, and business purposes. You can learn more about how we handle and process your personal information in relation to our recruitment process by making a request to our Human Resources department.