Principal, UX Designer – Front End, Store

About the Team  

Join our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access to all through design excellence to all regardless of zip code or bank account. We design richly compelling experiences that improve the daily lives of millions of customers – whether they are at home, in our stores, or on the go. We also craft world-class experiences that enable our merchants, suppliers, sellers and 2.1 million in-store associates to deliver great value to our customers on a daily basis.  

This opportunity is in Bentonville, Arkansas at our new, state-of-the-art campus. 

As a  Principal, UX Designer on the store experiences team, you’ll set the vision for the best customer and associate experiences and collaborate closely with cross-functional partners. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity. You’ll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to determine a shared plan forward that balances business and technology considerations, you’ll craft experiences that are intuitive to use and accessible for all.  
 

You’ll sweep us off our feet if you have... 

• You have a strong point of view and are an effective champion for design and inclusive experiences. 

• A demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment. You thrive in an ever-changing environment. 

• A strategic mindset and a system thinking approach to taking the complex and make it simple.  

• Ability to produce great work in short timeframes, multi-task across different projects and platforms and adapt to the ever-changing priorities of the business.  

• Experience facilitating Design Thinking in your cross-functional teams.  

• Comfort with ambiguity and ability to motivate teams and partners.  

• Find joy in leading by doing. You inspire, coach, and contribute to our team culture.  

• A self-starter mindset who is well organized and always looking to improve things.   

You’ll make an impact by: 

• Designing at the highest level of craft for a broad population of Walmart customers.  

• Leading a program of work and collaborating seamlessly with cross-functional partners through delivery. 

• Creating the experience strategy and setting the design direction for the program that delivers on the user needs and business goals.  

• Actively soliciting feedback from peers and cross-functional stakeholders though the product design lifecycle. 

• Engaging the design research team at the right points during the design process to ensure the right insights inform the work 

• Rapid prototyping and experimenting in a fast-paced environment.   

• Multitasking across different projects and adapting to changing priorities.  

• Creating scalable experiences in partnership with our Design System team. 

• Working with our Design System team to expand the component library.  

• Championing the Design Thinking philosophy throughout the business.  

• Communicating effectively with kindness and empathy.  

• Collaborating seamlessly with cross-functional partners.  

• Staying up to date with the latest trends, in and out of retail.  

Preferred qualifications: 

• Degree in HCI, Information Architecture, Digital Design, or similar and at least 5-7 years of experience in product design. 

• Have a fantastic portfolio of elegant design solutions.  

• Excellent written and verbal communication.  

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.