Business Development Rep (Bay Area)

Posted:
9/26/2023, 7:57:08 AM

Location(s):
Cainta, Rizal, Philippines ⋅ San Francisco, California, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Pay:
$58/hr or $120,640 total comp

Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.

We are driven by a passion to transform contact centers into customer engagement centers of excellence.  Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.

As a member of the Business Development Team you will be responsible for generating pipeline for our Small/Mid-size and Enterprise Sales Teams. You will be the front line for presenting Five9 to prospects. Success in this role will lead to career opportunities in other areas of the sales organization and company.
 
Key Responsibilities:
  • Qualifying OUTBOUND leads from Marketing and converting them into sales opportunities
  • Meeting quota of qualified sales opportunities for Five9's field sales team
  • Make 50-80 calls per day, with additional touch points by e-mail
  • Proactively and promptly process all leads to with the appropriate disposition
  • Qualify prospects based on established criteria of Fit, Budget, Authority, Need and Time, and gather critical sales intelligence
  • Deliver consistently against quota, despite imperfect systems and processes
  • Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environment
  • Effectively articulate the Five9 value proposition by phone and e-mail
  • Continuously log activities and intelligence into Salesforce.com
  • Proactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaigns
  • Work closely with the sales and marketing teams to continuously improve demand generation processes and best practices
Key Skills:
  • Bachelor’s degree required
  • Work experience in a lead generation setting
  • High-caliber cold calling skills
  • Familiarity with common office software and CRM
  • Proven track record of achieving corporate quotas and goals
  • Ability to handle objections and educate prospects in a consultative manner
  • Demonstrated curiosity, resourcefulness, motivation, and initiative
  • Professional business acumen, strong communication skills, strong presence, and confidence
  • Highly team oriented – must be able to accept and contribute new ideas
  • Excellent time management with ability to multi-task, prioritize, etc.
  • Experience selling enterprise products/services, especially SaaS, or other technology is a plus

As part of our commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.  Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

  • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependants.
  • Generous employee stock purchase plan.
  • Paid Time Off, Company paid holidays and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.
$36,100$69,800 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

View our privacy policy https://www.five9.com/pt-pt/legal.  
California residents, view our Privacy Notice here: https://www.five9.com/legal/candidatenoticeca

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9. 

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Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.