Field(s): Customer Success & Support ⋅ Operations & Logistics
Johnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are looking for a Shipping Supervisor.
What you will do:
The shipping supervisor is responsible for the day-to-day operations of the shipping department. He or she oversees the activities of the logistics planners and makes sure that all orders are processed and shipped in a timely and efficient manner.
Will be in direct communication with OTM planners to ensure correct carrier assignations.
How you will do it:
Maintain a safe and clean work environment by keeping shipping area organized, and complying with procedures, rules, and regulations.
Verify that orders are complete and meet customer specifications before release.
Schedule and assign employees to specific tasks.
Train new employees on company policies and procedures
Monitor employee performance and provide feedback and coaching as needed.
Handle customer complaints and escalate to management as necessary.
Prepare and submit reports on daily activities and metrics.
Stay up to date on changes in transportation laws and regulations
Manage inventory of shipping supplies and place orders when necessary
OTM communication.
Delivery creation on SAP.
Responsible to manage different yard locations.
Report and keep record of over time requirements.
What we look for:
Bachelor’s degree in business, logistics, or related field
3-5 years’ experience in shipping, receiving, or warehouse management.
Proven leadership and supervisory skills
Excellent communication, organizational, and time-management skills
Working knowledge of Microsoft Office and other computer applications
Preferred:
Manufacturing experience (HVAC a plus).
Strong root cause analysis and problem-solving skills.
Superior computer skills in MS Office applications
Strong desire of learning, benchmarking.
What do we offer?
Comprehensive benefits package.
Opportunities for professional growth and development.
Supportive and inclusive work environment.
Commitment to work-life balance and employee well-being.
Engagement in meaningful projects that make a difference.
Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination